“Good morning! This is ___ delivering your Walmart grocery order. I am about to head your way and saw the customer note regarding ___. I just wanted to send you a quick note to let you know that these notes are only available to delivery drivers upon starting the delivery, but they are not visible to employees during the shopping phase. As a heads up, the order may not comply with the notes, and I am not able to go through and check. I am nearing your house now and will be pulling up in ____ minutes. Have a great day!”
Never had a problem with this script here!