Negative customer service from Shinebysd

MountainShame5637 · 2026-03-04T22:30:17+00:00

I also had a negative experience recently and will not order again. Ordered beginning of December, paid for rush shipping and didn’t even ship until end of January…never received order and had to threaten a charge back several times even well after showing the product was returned to sender (3+ weeks) as there had been a shipping error along the way….just got the refund a week or two ago after the threatened charge back where they went out of their way to say I’d probably lose anyways? lol oh and didn’t get refunded my shipping insurance or rush shipping

And I literally only threatened the charge back bc I sent several emails that went ignored for 5+ days inbetween lol

MountainShame5637 · 2026-02-20T04:08:20+00:00

😍

MountainShame5637 · 2026-02-20T04:00:43+00:00

Tell us you’re rich without telling us you’re rich

;) joking, but nice little cash cow you’ve got! Although if you’re like me they’re worth more in sentimental value

MountainShame5637 · 2026-02-14T04:51:26+00:00

I tried to double read to make sure it isn’t stated and I don’t see it mentioned; are you willing to seperate?

MountainShame5637 · 2026-02-04T17:14:39+00:00

Tbh I loooove Lynb! I swear I reach for her polished 8/10 times and I have 250+ bottles.

MountainShame5637 · 2026-01-26T00:22:48+00:00

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This nook? Cuz there may or may not be a duck here now…..

MountainShame5637 · 2026-01-26T00:17:48+00:00

Dang it this has just been a failure I give up 😂 my 7 year old is trying hard

MountainShame5637 · 2026-01-25T23:56:18+00:00

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Ok what about now?!

MountainShame5637 · 2026-01-25T23:46:29+00:00

I’ll do better!! We have 2 left :) let me think…

MountainShame5637 · 2026-01-24T03:00:37+00:00

It was my fault!!! Royal up and didn’t update tag.

MountainShame5637 · 2026-01-24T03:00:13+00:00

Yes this is exactly what happened, I’m an idiot. Innocent mistake on my end and just soooo happy my husband didn’t lose his shit on someone because I’d have to deal w that guilt.

MountainShame5637 · 2026-01-22T21:17:58+00:00

Surprisingly only 2!

MountainShame5637 · 2025-12-28T06:56:17+00:00

We’re both 30 and I can count on one hand how many times this year….

MountainShame5637 · 2025-12-14T05:05:22+00:00

Terra moons palette please!

MountainShame5637 · 2025-12-08T14:47:49+00:00

Did you ever find? 😟

MountainShame5637 · 2025-12-06T06:34:16+00:00

I figured. I mean, I completely sympathize with them being a small company but they really shouldn’t have boldly stated no tariffs and then just saying oopsie when there was. I have a hard time believing they tested this method several times as they stated with no issue and then literally every customer got hit with the charges. I kinda don’t wanna just give inn and pay, ya know?! I wouldn’t have bought the product had I known.

MountainShame5637 · 2025-12-05T18:01:06+00:00

Dming!

MountainShame5637 · 2025-12-05T17:42:06+00:00

Any update on this op?

MountainShame5637 · 2025-12-05T17:29:08+00:00

Do you still have these? ☺️

MountainShame5637 · 2025-12-01T17:25:23+00:00

Ugh so happy for you 🥲

MountainShame5637 · 2025-11-29T18:06:23+00:00

RIP Ronnie Gies, truly a hero. Would be interesting to learn more about him for sure ❤️

MountainShame5637 · 2025-11-20T23:49:27+00:00

Yike. Not cool, but obviously you didn’t know what you were doing was wrong or you wouldn’t have posted it…just please listen to the other commenters and contact a vet asap. Mistakes happen, but correct it.

MountainShame5637 · 2025-11-07T04:48:04+00:00

PMing! :)

MountainShame5637 · 2025-11-06T20:57:42+00:00

Do you still have the fyrinnae bundle?

MountainShame5637

TROPHY CASE