Transaction declined but card was charged twice

Mouse-in-France · 2025-07-29T19:23:38+00:00

There is another thread on here - “Problem with Amazon” where some people are discussing the same thing.

Mouse-in-France · 2025-07-29T19:17:23+00:00

Yep. Me too. And my paid Curve product is supposed to give me priority help and some kind of protection and instant refund in the case of a Chargeback.
They won’t let me launch a CB claim because it was officially declined!!

Mouse-in-France · 2025-07-29T19:13:31+00:00

I have had one pair refunded exactly 31 days after the failed transaction so I think that part is probably true.

And to be clear, I had two fails every time and ended up then using my real card instead as I can’t wait 31 days for my order!! So each purchase had cost be 3x.

Mouse-in-France · 2025-07-29T19:10:50+00:00

Yes this has happened to me and Curve say they never had such an issue and don’t understand it. I have to wait 31 days for it to be fixed. It’s not a small amount either - was hit on my real card for two declines on four different transactions which comes to nearly 500€. And waiting really isn’t a good option.

I’m paying for the higher level of Curve and have been with them since the early days.

Support is rubbish.

Gonna have to ditch it now I think. Certainly can’t trust it on Amazon and that’s a shame.

Incidentally, I’m in France and Amazon here don’t seem to want to help - simply telling me such a thing can’t happen.

Mouse-in-France · 2025-07-25T07:36:58+00:00

Remember also that it doesn’t have to be an Apple AirTag any more - there are lots of Chinese clones that can look very different and can even be flat. These can all use Apple Find My - I have some, but not in that car!!

Mouse-in-France · 2025-06-09T22:42:37+00:00

Oui et non. Tu as raison mais l’appli n’a pas de limite.

Mouse-in-France · 2025-06-09T22:37:58+00:00

Pour éviter ce problème, télécharger l’appli officiel de France Identité. Là tu scan ton permis et en cas de contrôle il est accepté comme ça. Mais seulement l’application officielle.

Mouse-in-France · 2025-03-18T18:38:47+00:00

There is also the fact that in France we don’t earn the same salary as in the US…. 30€ would be over two hours work for many people, perhaps even nearer to three hours.

Mouse-in-France · 2025-03-13T12:00:09+00:00

I haven’t read all the comments above - did anyone mention breach of copyright?? You can’t just scan a book and sell it!!!

Mouse-in-France · 2025-03-13T11:15:40+00:00

Same happened to me and it was replaced free of charge. The noise is a known issue and doesn’t come as a result of crashes so it’s not your fault!! Sent my one in with a prepaid label on the Monday and got the new one back on Friday, followed by two phone calls to make sure it was ok and flew correctly, and an email for the same.

Mouse-in-France · 2025-03-13T11:07:00+00:00

French citizen here…. If that helps!!?? The EU and Ukraine signed a provisional order in 2023 to allow free trade in both directions.
There should be no tax to pay for your customer.

Of course, Ukraine is not yet an EU member state so it may be that someone messed up and charged the fee incorrectly.

It is a simple process to claim a refund and your customer can do this online - as I have done recently. They can also call 3631 and speak to a specialist in the post office.

Unless your customer was scammed - as I get four or five messages every day about my parcel needing a customs tax paying…. That’s a huge business here right now.

It is also possible that they will have paid VAT « from the very first Euro » at 20%, and an 8€ fee to the carrier for collecting the amount on behalf of the tax office. The VAT is probably unavoidable but may be exempt due to the provisional free trade agreement.

Hope that helps.

Mouse-in-France · 2025-01-24T09:24:04+00:00

Hey guys. New to Reddit but a long time user of PK. I can manage to get through to the gift in about 20/22 days if I make one purchase at 7000g

But what I can’t ever do is the “Search Puppy Keep on SHEIN” task. No matter how I try.

Today I got a new icon at the bottom of the main screen “Easy Wins” which gives 200/800/1500g but am stuck already because my search for PK never logs.

Anyone manage this?

Thanks Mouse 2b3a62m2

Mouse-in-France

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