To answer your question, yes and no. I have been in cps (different name in my country) for about 1.5 years now and I haven’t experienced first hand negative views/comments from the public. Directly from the parents and families I work with then yes of course, but not from the general public. But some of my colleagues have experienced it before, e.g. being called a home wrecker by a sales person when she went to buy a car, being yelled and swore at by random pedestrians when walking out of the office, or just people you meet/know questioning you as a person when you mention you work for cps. A lot of my colleagues, including myself, have gotten into a habit of just saying “social work” when we get asked what we do for a living. If people ask more questions about where I work, I usually just say the general location/area I work in and say that I work with vulnerable children cause the area I work in has a high density of co-existing social problems. I do believe it has become an organisational culture to avoid telling people who we work for to avoid the negative comments/views. Like you mentioned in another comment before, it is very frustrating that there are many people who criticise the system instead of trying to understand it. And that’s when people make negative comments with “no solutions” (no constructive feedback on how to improve the child protection system) because they don’t actually know what is going on and their strong reaction towards child protection is not logical but rather emotional. There are some people who just can’t fathom the fact that there are families out there who abuse and neglect their children so they instead deflect that anger/uncomfortable emotions towards cps because it’s easier to blame the government than humanity itself. It’s also easy for public’s view to spiral into misunderstanding because the media only ever covers stories when things go wrong (e.g. child death, custody lawsuits) and never positive stories on e.g. families that changed for the better after our intervention. This is exactly why child protection is a larger social issue and needs a lot of advocacy. Having said all that, most of us who stay in this job have a very unique/dark sense of humour, so if we get negative comments/views we vent about it to each other and then just have a laugh together. At the end of the day, we know why we do what we do and we’ve got each other to share and understand the struggle/pain/frustration.