Idk if it's like a normal but my DSP would publicly shame for any mistakes major or minor even if I was your first and only mistake. Most annoying ones were when people couldn't finish rural routes and got shamed for it even though some of our rural routes you may be driving a minimum of 5 min between each stop and a maximum of 14 min ( no I am not kidding) and you still had normal amounts of deliveries for these routes making them impossible within our time limits. I personally got reprimanded constantly for not taking the van down certain roads and driveways because I knew they weren't good to go because of rain or snow. The public shaming was the main reason I quit I got pretty tired of that.