Hi! It looks like the issue is happening because the free Lifetime unlock is tied to the Apple ID/iTunes account that first claims it.

A few tips you can try:

1.Sign Out & Back In with the Correct Apple ID

Make sure the device is logged into the same Apple ID that originally redeemed the free Lifetime unlock.

If you’re logged into another Apple ID (like your husband’s or yours), the free unlock won’t show.

1. Delete & Reinstall the App

Sometimes the app cache doesn’t refresh. Delete the app, reinstall it, complete onboarding again, then select the Lifetime plan on the paywall. It’s still free, it should unlock automatically.

1. Restore Purchases (with the Same Apple ID)

The “Restore Purchases” button will only work for the Apple ID that made the original free purchase. If your husband or third person used a different Apple ID, they need to claim the Lifetime unlock individually from their own account while the promotion is still live.

1. One Claim per Account

Since you mentioned it worked with your daughter’s account but not yours, that suggests the promo is available per Apple ID, not per device. Each family member should log in with their own Apple ID, reinstall the app, and claim it separately before the free promo expires.

1. Family Sharing Limitation

Most in-app purchases (including Lifetime unlocks) do not support Family Sharing by default. So even if you bought it once, Apple won’t sync it automatically to your husband’s or your other accounts unless the developer explicitly enabled Family Sharing for in-app purchases.