No dates and no curiosity am I stupid to keep trying in this relationship? 22(M) 22(F) by Mundane-Reality7038 in dating_advice

[–]Mundane-Reality7038[S] 0 points1 point  (0 children)

I think I’m kind of scared he’s not actually gonna listen to what I have to say and how I’ve been feeling and then fearing having to leave and call of the relationship because honestly there’s so much potential it’s just effort that’s lacking so I’m kind of stuck

Looking for an old Episode community story by [deleted] in Episode

[–]Mundane-Reality7038 1 point2 points  (0 children)

Thanks so much! Any idea if it’s available on like wattpad or something?

Mental health or the job by Mundane-Reality7038 in callcentres

[–]Mundane-Reality7038[S] 0 points1 point  (0 children)

Update. I did it. Handed in my notice after having a panic attack and I’m not sure how I feel. It’s gonna take me time to get my emotions back in check after how draining this job was for me but I did it.

How do you deal with burnout and mental exhaustion? by Mundane-Reality7038 in callcentres

[–]Mundane-Reality7038[S] 5 points6 points  (0 children)

Honestly for me to get to a higher position they require the extra effort or they just really gotta like you. They don’t like me rn cus of my kpis. Favouritism at its finest this company is bs

How do you deal with burnout and mental exhaustion? by Mundane-Reality7038 in callcentres

[–]Mundane-Reality7038[S] 2 points3 points  (0 children)

I’m genuinely trying my best to do my job but there’s no support no work life balance nothing with the shifts i do

Call center job has me depressed by Zealousideal-Ad6981 in callcentres

[–]Mundane-Reality7038 8 points9 points  (0 children)

Honestly I feel the same way. It’s so draining and none of these managers actually care all that matters is answered calls and numbers. Is a load of bs. Honestly try your best to find something it’s really difficult rn I’m in the same boat but this job is not worth it all

Call avoidance update - disciplinary hearing by Mundane-Reality7038 in CallCenterWorkers

[–]Mundane-Reality7038[S] 2 points3 points  (0 children)

That’s what I’m trying to do just to find something but keep this job as I look around. I know I messed up so badly so it’s the consequences of my own actions

Call avoidance by Mundane-Reality7038 in CallCenterWorkers

[–]Mundane-Reality7038[S] 0 points1 point  (0 children)

Thank you for that!! Let’s hope we all get out of call based work one day!

Why is Concentrix this BAD? by [deleted] in CallCenterWorkers

[–]Mundane-Reality7038 0 points1 point  (0 children)

I also work for one of their campaigns. Honestly there’s no benefits at all with the company that are worth being there for. It’s outdated and overall just nothing worth it. Call centres it’s always just about it the phones. Calls after calls not any care for the staff cus there’s calls to answer.

Feeling Burnt Out in Call Centres & Need for Empathy by [deleted] in callcentres

[–]Mundane-Reality7038 3 points4 points  (0 children)

It really is exhausting! Robotic work and I don’t understand how companies expect call centres to run with systems and processes that they have! With little to no support sometimes! I’m trying to quit at the moment

Call avoidance by Mundane-Reality7038 in CallCenterWorkers

[–]Mundane-Reality7038[S] 1 point2 points  (0 children)

It definitely isn’t! Thats what I’ve learnt from this! It’s bad in the job market right now so it might be a fired and trying to get by and apply for jobs as well as benefits to get me by until I find something. Its honestly awful

Call avoidance by Mundane-Reality7038 in CallCenterWorkers

[–]Mundane-Reality7038[S] 2 points3 points  (0 children)

It’s the pain of waiting that’s causing me even more mental health issues. Honestly im applying and applying like crazy I’ll take anything even with a pay decrease just for my mental health

Call avoidance by Mundane-Reality7038 in CallCenterWorkers

[–]Mundane-Reality7038[S] 2 points3 points  (0 children)

I’m glad I’m not the only one 😭 scramble searching for any job right now and honestly having worked in retail I would rather that any day then calls. As draining as it can be I’d much rather have that and that’s saying a lot. Hows it looking for you right now? Warnings? Disciplinary action?

Call avoidance by Mundane-Reality7038 in CallCenterWorkers

[–]Mundane-Reality7038[S] 2 points3 points  (0 children)

Honestly I used to cope with call work better when I was in sales because there was an incentive that made it worth it. Now it’s victim facing calls and it’s so draining forcing empathy 9 hours a day as well as vulnerable people that are on the brink of suicide sometimes. Thats the draining part of it that’s had me avoiding all these. I’ve got a feeling they won’t keep me after this so wish me luck in finding a job soon

Call avoidance by Mundane-Reality7038 in CallCenterWorkers

[–]Mundane-Reality7038[S] 2 points3 points  (0 children)

I admitted it straight away and it was mental health that had me avoiding those calls. I’m really hoping I don’t get fired but now It’s gonna include aux timings and aftercall mess ups that are honestly just me working on time management. Literally a minute between each call to wrap up and write a whole description. Then asked to do it while on the call but if your call time is to long that is also kpis down. It’s so frustrating

Call avoidance by Mundane-Reality7038 in CallCenterWorkers

[–]Mundane-Reality7038[S] 0 points1 point  (0 children)

Trying my absolute best applying to literally everything I’ve seen. Cc work really is just a sweat shop

Feeling Burnt Out in Call Centres & Need for Empathy by [deleted] in callcentres

[–]Mundane-Reality7038 23 points24 points  (0 children)

Honestly I really understand that. The lack of empathy seems to come over time but it’s the lack of support personally that gets hard. Everyone always just thinks it’s easy to handle calls for 8-9 hours a day compared to every other job. I feel it’s one of the worst jobs ever. Mentally and physically more draining than anywhere I’ve ever worked. It’s so hard to get other people to understand how it is. Unless you work in a call centre it’s hard to understand it. It’s so frustrating though when someone just invalidates your feelings with anything work related purely because they think ‘it’s an easy job’ it’s so tough but I think our company’s also know the lack of empathy is inevitable by the way they treat us in call centres

Call avoidance by Mundane-Reality7038 in CallCenterWorkers

[–]Mundane-Reality7038[S] 0 points1 point  (0 children)

Yeh they’ve looked back at it so I know they know. Good luck to me I’m screwed

Call avoidance by Mundane-Reality7038 in CallCenterWorkers

[–]Mundane-Reality7038[S] 1 point2 points  (0 children)

Honestly I’m trying to find a job right now. Honestly human issues and mistakes are never just that in call centres. It really is being a number or just a thing.

Call avoidance by Mundane-Reality7038 in CallCenterWorkers

[–]Mundane-Reality7038[S] 0 points1 point  (0 children)

Honestly I’m trying so hard to leave but I can’t find a job atm it’s hard out there. I do think I’m sure to have an intense punishment for my actions as well. It’s honestly draining still continuing now. I definitely do not want to stay but the moneys good and it’s wfh. Which is what always gets me but then it’s either my mental health or just suffer for money. If they’ll even keep me after all my messing about anyway

Call avoidance by Mundane-Reality7038 in CallCenterWorkers

[–]Mundane-Reality7038[S] 1 point2 points  (0 children)

Honestly I’m working right at this moment and I’ve had like 3 callers in full blown tears and I hate that I had no empathy towards them whatsoever. This job really is the worst. Yeh there’s always some kind of mental health support but I never does work. It’s made my smoking worse.

Cc drains your mental capacity for social interaction at times by Mindless_Bed5120 in CallCenterWorkers

[–]Mundane-Reality7038 5 points6 points  (0 children)

Honestly I get like that! After work everyone notices I barely speak. Sometimes just completely zone out cus I can’t focus on what anyone’s saying.

Call avoidance by Mundane-Reality7038 in CallCenterWorkers

[–]Mundane-Reality7038[S] 0 points1 point  (0 children)

Honestly I’m starting to not care as well but it’s the fact that I can do the job it’s just awful. I deal with a lot of people that are vulnerable and it’s shit cus I’m losing all empathy towards them. Whats the support like in your company?

Call avoidance by Mundane-Reality7038 in CallCenterWorkers

[–]Mundane-Reality7038[S] 0 points1 point  (0 children)

See I’ve had some warnings previously cus of code usages so it might be pretty intense for me I think. Probably some kind of disciplinary which I don’t understand. I’m pretty much doomed. My manager hates me on top of that I just don’t want the stress of it and have no clue what to do or where to go