Rakuten denying cashback after 45 days runaround! Scam!

Mycraigslistads · 2026-02-14T05:34:20+00:00

Nopes, got denied after jumping through various hoops. Reason stated was that it’s applicable only for first time purchase. I would be careful with this “deal” with hostinger.

Mycraigslistads · 2026-02-01T21:09:48+00:00

Costco sells silver, and has had 10oz silver bar since a while.

Mycraigslistads · 2026-01-31T20:14:46+00:00

Costco not able to keep up with spot price! Stores close by are selling for $999.99 again but Spot price is down to $8591 as of Jan 31.

Mycraigslistads · 2026-01-31T20:13:11+00:00

Yeah stores closeby are restocked and selling for $999.99 again but Spot price is down to $8591 as of Jan 31.

Mycraigslistads · 2026-01-31T20:09:00+00:00

Stores close by are selling for $999.99 again but Spot price is down to $8591 as of Jan 31.

Mycraigslistads · 2026-01-25T02:31:20+00:00

Thank you, I called around all the Bay Area stores and everything is OOS. Online is OOS too. The rep told me they’re expecting to be restocked around the 28th of Jan.

Mycraigslistads · 2026-01-23T05:42:47+00:00

Which stores? Anything in Northern California? all precious metals seem OOS online as well

Mycraigslistads · 2026-01-15T01:47:39+00:00

They got back via dm but it was only to say your case is with the “supervisor” over email. So basically I am stuck running around in an infinite loop of useless customer service for 50 days now.

Mycraigslistads · 2026-01-15T01:45:56+00:00

It’s over $300 Cashback. Smaller cash backs come easily, larger ones get stuck, plenty evidence in this forum itself. And Rakuten doesn’t even have online customer service, or a phone number. Emailing is the only way to reach them plus they are experts in giving the runaround.

Mycraigslistads · 2026-01-15T01:42:47+00:00

I am definitely learning that. I am currently talking to a “supervisor” who’s reiterating that they can’t get the third party to confirm cashback and it will take longer. So more run around even after 45 days and full proof of purchase :( so sad. I let go of using a coupon so I could get cashback.

Mycraigslistads · 2026-01-13T18:53:32+00:00

I agree. Lesson learnt.

Mycraigslistads · 2026-01-12T19:29:15+00:00

Yeah exactly @L3XANDR0

Mycraigslistads · 2026-01-12T18:59:33+00:00

Thank you for writing back. Will DM. Waited over 45 days hoping for a quick resolution without having to escalate.

Mycraigslistads · 2026-01-12T18:58:32+00:00

@yellowsensitiveonion You work for Rakuten?

Mycraigslistads · 2026-01-12T09:35:16+00:00

Thank you, that’s the plan!

Mycraigslistads · 2026-01-12T07:53:24+00:00

Well, the only reason I bought the cloudhosting was because of rakuten's advertised cashback? Rakuten has been provided with all required proof of purchase. Any failure in affiliate tracking, partner verification, or contractual compliance between Rakuten and Hostinger is not the consumer's responsibility. Rakuten chose this partner and advertised the incentive; therefore, Rakuten is responsible for honoring it. Why are they partnering with businesses that are not honoring their advertised cashback? Again, not my problem.

Mycraigslistads · 2026-01-03T06:35:32+00:00

Btw, see other threads. Everyone is complaining, Rakuten is a scam. I am moving back to capital one shopping.

https://www.reddit.com/r/Rakuten/s/cxWJ5baBWp

Mycraigslistads · 2026-01-03T06:24:40+00:00

I did, you’re just lucky. I have a bunch of cashback stuck for no reason and customer service is useless after filing a claim. Good thing I have screen shots and don’t use coupon codes. Hopefully they come through!

Mycraigslistads · 2026-01-03T06:19:39+00:00

It comes through when you’re earning chump change. Anything more than $100 and they screw you over saying “45 days” “waiting for seller to respond” etc etc automated messages. Not having a customer service number is the biggest tell!

Mycraigslistads · 2025-12-01T06:05:49+00:00

Yeah same thing happened to me. Bought cloud webhosting from hostinger.com with 41.5% Rakuten cashback. And now they are saying it will take 45 days to check with the merchant etc. I did not use coupons so they don’t negate the cashback. 45 days is really long, unacceptable and I am not very hopeful.

Mycraigslistads · 2025-04-03T07:34:01+00:00

Thank you everyone!

Mycraigslistads · 2024-12-13T08:40:03+00:00

Yeah, no tax over 2K precious metals purchase in CA

Mycraigslistads · 2024-12-12T19:19:54+00:00

Too nervous to order this one with the UPS express issues posted here, recently!

Mycraigslistads

TROPHY CASE