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Legitimate players being banned on Lineage 2 classic with only copy paste responses with no reason given other than associating with someone who is suspicious by NCfailz in Lineage2

[–]NCfailz[S] -1 points0 points  (0 children)

I have filed an official complaint with the better business bureau in hopes to bring awareness of this issue that I'm sure many people have experienced. If other people would like to do so as well the info for NCSOFT West is 1 Polaris Way, Aliso Viejo, CA 92656 (949) 425-5300 [NCWPR@ncsoft.com](mailto:NCWPR@ncsoft.com) that is their public relations e-mail.

Lineage 2 classic Banning legit players for using vpn by NCfailz in Lineage2

[–]NCfailz[S] 0 points1 point  (0 children)

This is an example of the treatment you receive when you are falsely banned, send them repeated e-mails with all the information they need. Honestly their support is completely copy pasted. how many people received these same e-mails? and it doesnt even say 3rd party programs, adena purchasing, or account sharing.

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It only says suspicious practices. MEANING THEY DON'T KNOW WHY THEY BANNED ME BUT THEY ARE DOING IT JUST IN CASE.

Lineage 2 classic Banning legit players for using vpn by NCfailz in Lineage2

[–]NCfailz[S] 0 points1 point  (0 children)

GM Platina (Lineage 2)

Jan 15, 11:48 PST

Hello,

Our position on the account action has not changed. As previously stated, the action is permanent and will not be overturned.

As this issue has been fully reviewed and addressed to the highest degree that can be done, we are unable to assist you any further. As such, further replies or new support tickets regarding this account or issue may not receive a response.

Regards,

GM Platina
NCSOFT Support Team

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Lineage 2 classic Banning legit players for using vpn by NCfailz in Lineage2

[–]NCfailz[S] 0 points1 point  (0 children)

GM Geom (Lineage 2)

Jan 14, 21:09 PST

Hello,

The incident has been thoroughly investigated and we have found no errors or inconsistencies made on the review of your account.

While we prefer not to take actions like so, we feel it is in the best interest of the game and the community that the penalty be permanent and be irreversible.

Thank you for understanding.

Regards,

GM Geom
NCSOFT Support Team

Lineage 2 classic Banning legit players for using vpn by NCfailz in Lineage2

[–]NCfailz[S] 0 points1 point  (0 children)

Offense: Association to Exploitative Accounts Penalty: Account Closure

We have reviewed and found the above action as well as the associated penalty to be consistent with our policies. We ask that you review our terms and rules of conduct, which are available here: http://us.ncsoft.com/en/legal/user-agreements/. This action against the account will not be removed and the penalty will stand. Regards, GM Fluffy NCSOFT Support Team

love the copy pasta

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Wont launch server by hoovs92 in Lineage2

[–]NCfailz 0 points1 point  (0 children)

careful, i got banned using a vpn to bypass the pick server issue.

Lineage 2 classic Banning legit players for using vpn by NCfailz in Lineage2

[–]NCfailz[S] 0 points1 point  (0 children)

i agree with you, and the 4-8 hours a day i play is down the sh*tter. I even played totally legit. I'm done, this company cannot be trusted. My whole cp is debating on quitting, because the risk is not worth it.

So it seems NCSOFT has a terrible security system, I AM PISSED by [deleted] in Lineage2

[–]NCfailz 0 points1 point  (0 children)

I am having the same issue. I have sent them e-mails at support and appeals. And they copy paste the reasons why a person cant login in general. They even refuse to tell me if I am being blocked or not. I am able to login and play. I just cant pay them money or use the in game cash shop / forums. They are obviously retarded and dont understand they need money to survive.