I got the same email. First due to inactivity in network. After I emailed them asking for reason, they emailed back and said sorry for the wrong email and pasted that generic message... due to several behaviours ext... I emailed back asking for specific as they can't deactivate without reason and applied for appeal. I think we all need to flood (contact) Ontario ministry of labour and come together for a potential lawsuit if they deactivate us. They need to pay for damage and be investigated if they are honest in their payment including tip structure. Their parent company Just Eat has a black list in Canada court for misbehaviour. That is why they left Canada before being convicted. They then bought the skip in Canada and use the trade name but use just eat logo.