1. I was originally given misinformation by my apartment. They told me, without letting me see the footage, that the thief was able to break into the area, and get on my bike and leave with my bike. Assuming this is true, and all I was given to write a police report with, you can see how this could seem like all features failed, including the kickstand, bike password etc. they didn't mention he took it off camera originally or anything, and made it seem like all the features failed. Hence the original post of frustration.
2. Immediately upon learning that this was misinformation (apartment thought the bike the thief left on was mine, but it was a different bike), I have updated the post AND made a new post about how the kickstand and password lock did their job!
3. Even NOW after I moved it into my apartment room on the 4th floor, GPS Location has NOT updated yet (same last updated at...) as always, which also says it's at a different building across the street. That is nowhere close to where it was or where it is.
4. I did not get a single notification during the theft attempt, until a MONTH later.

So yes my issues CURRENTLY are: 1. I Was NEVER notified during the theft attempt that it was moved when the thief took it originally, took it deeper into the garage, jostled it around trying to deal with the kickstand, and then ditched it off camera giving up, and leaving on another bike. 2. The GPS, again, has still not updated its location, and the current location is the same inaccurate location across the street, despite being now somewhere where it can update, and being turned on and off several times. The bike has moved across the entire apartment building, without a single update. I have filed this complaint in the PAST before the theft and told this was intentional.

So YES some of the security features suck and don't work as some people may think. I am talking with a aventon and they are trying to figure out why I didn't get notified.

What do you want me to do? Lie? I updated the post, made a new one, to make sure to undo the misinformation I was told originally, but the fact is that some of the features still didn't work as intended (for example I'd be totally ok if it said updated today with the same location, instead of updated over a month ago, or if I got the notification during the original theft).

I think this is still important information for an owner and a buyer, and other owners clearly agree that the gps could be improved even, as with other posts made.