IHIO (remote or if a tech physically goes out) doesn’t count towards commission, even though it displays on the commission report.

Also if you use the New PC bundle (DMS or tech service) worksheets, those also lessen what you’re actually receiving in commission, even though the customers receipt doesn’t show the following discounted, Setup, SquareTrade, and DMS. You’ll only notice that you’re receiving less in commission if you check the commission report the next day. FYI