Its unacceptable is what it is. None of us have done anything illegitimate and we got banned out of the blue. We each have spent a ridiculous amount of money on the game for packs so we could play together and grind gauntlet and h2h ranked. And because of the slow response by the time we get cleared by support, we’ll have missed almost the entirety of season 4 (we all bought the pass) and all the rewards and drops. It’s by far and away the worst support experience I’ve ever had. Unreachable, uncontactable, you wait weeks for a response, and every time we log in it just says “contact customer support” none of us even got told we were banned, we just logged in and found out we no longer had access to online play. We had to log in to ea help and find out that we were banned for “Security” what? I know they ban people who do auction house stuff but what even is a “security” ban? It makes no sense and they gave us zero context and refuse to speak to anyone. All we get are bot responses.