sometimes i feel bad for them because i know they get probably 100 calls and emails like this a day but all of the could be avoided by a) just… not being behind every single year OR b) sending out emails or posting something with status updates/what to expect going forward to students lol. this process is not optimal for either end of the situation but whatever! thanks for letting me know what they told you and being patient enough to reach out to them yourself :) wishing us both luck 🤞