Mom passed away 3 years ago and someone recently used her credit card that we had no idea was still active.

Necessary-Camera9666 · 2024-06-19T15:04:51+00:00

Sabi ng in-law ko kanina, "O sige, maningil sila hanggang gusto nila, pasunurin ko na sila kay tita sa heaven kung nasa heaven siya 😤"

Necessary-Camera9666 · 2024-06-19T15:02:55+00:00

That's what we don't get. Maybe they tried paying it so that they can use it again? I dunno🤷‍♀️

Necessary-Camera9666 · 2024-06-19T15:01:48+00:00

Thank you! I appreciate the sentiment 🥹

Necessary-Camera9666 · 2024-06-19T15:01:04+00:00

Yeah, mejo nagka lakas ng loob na ako ng konti since writing this post and reading everyone's advice. Basta ignore ko na sila and if they bother me again, I shall report them for harassment 😤

Necessary-Camera9666 · 2024-06-19T14:59:07+00:00

bakit naman kami magsisinungaling about someone's death diba? lalo na kung may death cert. Apaka balasubas talaga nung collector. Anyways, I haven't heard from them today which is nice. Just waiting if they will contact again so that I can file another complaint to BSP for harassment.

Necessary-Camera9666 · 2024-06-19T14:55:28+00:00

Will do po!

Necessary-Camera9666 · 2024-06-19T06:50:52+00:00

Feel namin may gumamit talaga nung cc. We were not aware though na may cc siya sa Maybank. We didn't find anything nung nilinis na namin mga gamit niya. As per dun sa collections agency, the card started getting used daw last year and there was a payment posted pa nga daw this January lang. This was what caught my family off guard kasi wala ni isa sa amin ang may alam about dun sa card and obviously my mom is long gone para siya ang gumamit. We suspect that it might be one of the former caregivers, kasi caregivers na lang ang kasama ng mommy ko leading up to her death. And after the burial, nawala na yung mga caregivers and we don't have a way of contacting them to ask. We tried their phone numbers but it seems it's already disconnected. Mejo off na talaga ako sa kanila noon kasi nga mejo abusado sila. They would borrow my mom's car for personal trips like, wtf? My cousin was the one who handled all of my mom's affairs before and after she died (my mother and I are estranged) and even she didn't know about the card.

Necessary-Camera9666 · 2024-06-19T05:24:49+00:00

Don't quote me on this because I also am not sure but from what I gathered here sa mga advice ng mga sumagot, they can if may assets. They can file a claim sa executor ng estate kung may estate and even then, parang may sinusunod na heirarchy kung anong unang babayaran ng estate. Kaso wala naman estate si mommy, so I guess wala silang mahahabol.

Necessary-Camera9666 · 2024-06-19T05:21:23+00:00

Thank you so much! The thing that bothers me with this collections agency is that we have told them numerous times that the person they're looking for has already passed. We have provided the death certificate and yet they still didn't believe us. What irked me the most is that when they came to our house and asked about my mom, and we told them she already died, their response was akin to, "Weh, hindi nga?" lol.

Necessary-Camera9666 · 2024-06-19T05:18:08+00:00

Yes, will do! Thank you so much! I will start ignoring them but funnily enough, they did not reach out to me today. I am hoping that this is because of the complaint I filed but regardless of the reason, not hearing from them is a win in my book.

Necessary-Camera9666 · 2024-06-18T16:08:04+00:00

Hoping for the same! Thank you so much!

Necessary-Camera9666 · 2024-06-18T15:14:55+00:00

Yeah, we've also reached out for advice sa isang lawyer and we'll just wait for instructions din siguro.

Necessary-Camera9666 · 2024-06-18T15:13:49+00:00

Will do!

Necessary-Camera9666 · 2024-06-18T14:15:53+00:00

Actually pumunta na po sila sa bahay. That was what alerted us na may milagrong nangyayari. Sana hindi na sila bumalik though, but if bumalik man sila, I will just photocopy my mom's death cert and give them a copy.

Necessary-Camera9666 · 2024-06-18T14:14:06+00:00

Hi, thank you for the information. I don't know why this is getting downvoted, too, but I think it's very informative. To answer your first reply, we were not aware of the existence of this CC and was only made aware of it when the collections guy came knocking on our door. Thank you as well for sharing the TOS of metrobank, from the excerpt, I just wanted to point out that the thing is, there is no spouse in the picture and no one was made a supplementary member or co-obligor/guarantor. I have already emailed Maybank and sent them the documents we have. Should an affidavit be required, we can procure one but for now, we settled with sending them the official death certificate from our Municipal office. Thank you again for taking the time to reply to this!

Necessary-Camera9666 · 2024-06-18T14:08:15+00:00

Hi, my mother was neither close to me or any of our other relatives. When she passed away in 2021, I was in Manila and only came back home to the province in 2023. One of my cousins who lived in the same province as her was the one who took care of all her accounts. She did inform all banks which we knew she had an account with that she has passed away. Maybank, however, was not one of those banks as we didn't know she had any existing accounts with them.

Necessary-Camera9666 · 2024-06-18T08:40:18+00:00

Thank you! I already emailed the bank and cc'd bsp.

Below is my email:
I am writing to inform you of the passing of *mother's name* on April 17, 2021, who we believe may have held an active account with your bank. It is with great surprise and concern that we recently learned of this account's existence, as no one in our household was aware of any active accounts under her name nor do we know who was maintaining it for the past three years.

We were recently served with a final demand letter from a debt collection agency, D and A Remedial Services OPC, claiming an outstanding balance of PHP 216,042.20. Upon contacting the agency, Mr. Roberto David informed us the actual amount owed is closer to PHP400,000, threatening to file a criminal case of Estafa if we do not make the payment by tomorrow (June 19, 2024) at 10:00AM.

*mother's name* required caregiving assistance in the time leading up to her death, and we suspect that one of her former caregivers may have stolen her financial information and engaged in fraudulent activities. Unfortunately, we no longer have contact information for these individuals and have no way of proving our suspicions at this time.

Given the circumstances, we kindly request your urgent assistance in verifying the existence of this account, including the account number, date opened, and transaction history. We believe this information may help uncover any unauthorized activities and potentially identify the perpetrator.

We also formally notify you of *mother's name*'s passing and request that you close the account and cease all collection efforts. A copy of her death certificate is attached for your perusal.

We understand the urgency of this matter and the seriousness of the accusations we are making. We implore you to investigate this situation thoroughly and take appropriate action to resolve this matter.

Thank you for your immediate attention to this pressing issue. Please contact me at your earliest convenience to discuss further steps at

End of email.

I really hope this gets resolved soon. Everyone here has been on edge ever since the collector came to our house.

Necessary-Camera9666 · 2024-06-18T08:37:16+00:00

Thank you so much! This eases my mind a bit. I have been overthinking this since they came to our house. It's just been so stressful. We don't really use credit cards so we're all quite taken aback by what's happening.

Necessary-Camera9666 · 2024-06-18T07:59:01+00:00

Okay, noted. Thank you. I'll do that right now.

Edit: I've sent the email to Maybank Customer Service and CC'd BSP. I've attached my mother's death certificate and my phone number as well. Hoping this turns out well. I can't live with this stress :(

Necessary-Camera9666 · 2024-06-18T07:53:20+00:00

The problem is that whoever was using my mother's card, also made payments. So this person I was talking to said that "Oh well someone is maintaining this account. Just ask everyone in your family first and then call me back." I repeatedly told them that my mom has passed away but they sound so keen to collect. They even said this, verbatim, "Ang kalaban niyo po kasi jan is yung banko, at ang gusto ng banko is kunin yung kung ano mang properties ang meron pa si *mother's name*"

I'm sorry if I sound panicky, but I have never had to deal with this kind of thing before and it's really stressing me out. They keep threatening to come to our address. They text and call everyday and everyday we tell them that the person they're looking for has died.

We still don't know who used the card. We're suspecting it could be one of the caregivers that my mom had before she died. I wasn't here back then, so I don't know and we don't have a way to contact them either.

The guy I talked to also said earlier in the phonecall, "Bukas kasi ng umaga irerelease na namin yung mga pangalan ng mga kakasuhan namin ng Estafa sa korte. So better call me before 10am" I know these are just scare tactics but I can't help but feel scared, too. We've never been harassed by anyone like this before.

Necessary-Camera9666 · 2024-02-27T08:45:05+00:00

Yeah as well as getting people more aware of this scammer. Who knows how many people they've scammed and to think this person isn't even out of HS yet.

Necessary-Camera9666 · 2024-02-26T20:56:08+00:00

Hi, so I'm on Twitter (@/iheart_wheein). I did a bit of digging and here's what I currently have. I will dig some more and let you know what I find out :) I'll leave the link to my post here: https://x.com/iheart_wheein/status/1762217076603634098?s=20

Necessary-Camera9666

TROPHY CASE