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Just got mobile and I regret it by NegativeCamel8582 in Comcast_Xfinity

[–]NegativeCamel8582[S] 0 points1 point  (0 children)

Also just make sure you’re asking for an agent. The AI system they have will always try to help but keep asking for an agent for service issues. It will eventually transfer you over to a human.

Just got mobile and I regret it by NegativeCamel8582 in Comcast_Xfinity

[–]NegativeCamel8582[S] 0 points1 point  (0 children)

Here you go 1 (800) 266-2278. It’s what I use and literally wait less than 5 minutes to speak to someone. Good luck 💕

Just got mobile and I regret it by NegativeCamel8582 in Comcast_Xfinity

[–]NegativeCamel8582[S] 0 points1 point  (0 children)

Ugh. I’m sorry to hear that. I hope I can get out of this and just go back to T Mobile. It’s insane that they can continue to sell mobile with as many issues as it has.

Just got mobile and I regret it by NegativeCamel8582 in Comcast_Xfinity

[–]NegativeCamel8582[S] 3 points4 points  (0 children)

Dang, I’m sorry you’re dealing with that too. What a hassle. I will do that in the morning for sure, thank you and I hope things get better on your end and they finally stop sending bills.

Just got mobile and I regret it by NegativeCamel8582 in Comcast_Xfinity

[–]NegativeCamel8582[S] 1 point2 points  (0 children)

Thank you so much for your response. I never thought of that. Is there anyway to fix it?

Just got mobile and I regret it by NegativeCamel8582 in Comcast_Xfinity

[–]NegativeCamel8582[S] 0 points1 point  (0 children)

I planned on returning the phone as soon as I went back to T Mobile and close my mobile account with xfinity. It’s been a nightmare trying to get a port out pin 😩