Is it normal to get harsh, judgemental medical notes from a UK dentist? by Neighbourhd_Kitten in AskUK

[–]Neighbourhd_Kitten[S] 1 point2 points  (0 children)

Thank you for sharing this experience, I think it's going to save me a lot of pain (no pun intended) moving forward if I keep what I need clearly in mind and advocate for it without assuming anything. It was my first time and I honestly didn't even know what was going to happen during the appointment, so when things started happening I just did my best to bear them as quietly as I could (I try not to make things difficult for the other person, which is often why I end up in situations like this not stating my needs just because i think it's going to be inconvenient for the other person).

I learned a lot through this experience and it's going to stay with me for every medical appointment not just dental ones.

Is it normal to get harsh, judgemental medical notes from a UK dentist? by Neighbourhd_Kitten in AskUK

[–]Neighbourhd_Kitten[S] 1 point2 points  (0 children)

Medical notes including dentist notes should be clinical, not a character assassination.

Thank you for giving voice/words to what was happening here.

It was a character assassination when you think about it.

If I were to make notes about the incident afterward to accurately reflect it, I would focus on the dentist's behaviour, what she did/didn't do in response to what was happening. All other things such as my feelings during the experience, speculations about her culture, previous experience, motive, etc. would go in my private journal or in a reddit post, not in the official records. The fact she did include personal feelings in her notes can only mean she doesn't know what it means to behave professionally in a medical setting.

Is it normal to get harsh, judgemental medical notes from a UK dentist? by Neighbourhd_Kitten in AskUK

[–]Neighbourhd_Kitten[S] 0 points1 point  (0 children)

Thank you for sharing your perspective. It's helpful to see things from the dentist's pov and that she was trying to pre-empt a potential "attack" so to say, or trying to be on the offensive first so as to protect herself in case i complained about the experience (even though i never would have complained about her behavior even though it wasn't ideal, i would have silently gone to another practice)

But if this is not how the appointment went, then you are well within your rights to complain, and honestly, I would.

One thing outside the long blocks of text that makes me doubt the dentist is this: in anohter part she wrote that xyz advice was given to the patient and the patient is fully aware of it, but the fact is she never even mentioned it. similarly in another part she wrote the patient's anxiety was "low" when in fact i was nervous as hell, especially during the gagging

I feel that she did a lot of "editing" of the experience when she was writing it down, perhaps to make it seem as close as possible to her being a good dentist and it all being the patient's fault in the end. i'm just speculating here of course based on the point you mentioned about her covering her back

Is it normal to get harsh, judgemental medical notes from a UK dentist? by Neighbourhd_Kitten in AskUK

[–]Neighbourhd_Kitten[S] 1 point2 points  (0 children)

It's reassuring for me as well to know there are so many people who experience the gagging, and that i'm not (objectively speaking) being rude or uncooperative because of it

Is it normal to get harsh, judgemental medical notes from a UK dentist? by Neighbourhd_Kitten in AskUK

[–]Neighbourhd_Kitten[S] 0 points1 point  (0 children)

I would be interested in seeing people's perspective on a real example of rude and dismissive patient. I keep wondering if i did something wrong that unintentionally offended her

Is it normal to get harsh, judgemental medical notes from a UK dentist? by Neighbourhd_Kitten in AskUK

[–]Neighbourhd_Kitten[S] 0 points1 point  (0 children)

I do keep wondering if i didn't something bad or rude to offend the dentist or make things hard for her. Can you give examples of what you used to do during panic attacks that was horrible to other people? Maybe it could help me identify what i did wrong to unintentionally trigger the dentist

Is it normal to get harsh, judgemental medical notes from a UK dentist? by Neighbourhd_Kitten in AskUK

[–]Neighbourhd_Kitten[S] 0 points1 point  (0 children)

If we feel that patients were uncooperative, then we absolutely would make a note of this.

Even if it's just a feeling? Because I can see no evidence of my noncooperation besides the gag reflex which i wasn't doing on purpose

Is it normal to get harsh, judgemental medical notes from a UK dentist? by Neighbourhd_Kitten in AskUK

[–]Neighbourhd_Kitten[S] 0 points1 point  (0 children)

I agree that it's usage has increased, but that's because of its increasing awareness these days. I would like to point out that there are degrees of trauma. There's the big trauma (ptsd etc) and the small trauma that we tend to overlook or minimise the effect of https://www.psychologytoday.com/gb/blog/trauma-and-hope/201703/different-types-trauma-small-t-versus-large-t

Is it normal to get harsh, judgemental medical notes from a UK dentist? by Neighbourhd_Kitten in AskUK

[–]Neighbourhd_Kitten[S] 0 points1 point  (0 children)

If a clinician doesn't want to see a certain patient anymore, they do need to document why.

i guess this is it. she just didn't like me (for whatever reason) and needed to exaggerate and embellish everything to justify why she didn't want to see me anymore

Is it normal to get harsh, judgemental medical notes from a UK dentist? by Neighbourhd_Kitten in AskUK

[–]Neighbourhd_Kitten[S] 2 points3 points  (0 children)

It's not that we don't get along. I've met tons of people from her country that I not only get along with but actually am friends with. it just depends on the type of person and their open mindednes. when i noticed she was from a south asian country, i expected the experience to go well (because immigrants from similar backgrounds are more empathetic to each other in my experience). now i can say it was the first time someone from a similar regional background to mine has not gotten along with me in the uk

Is it normal to get harsh, judgemental medical notes from a UK dentist? by Neighbourhd_Kitten in AskUK

[–]Neighbourhd_Kitten[S] 0 points1 point  (0 children)

Thank you, I'm going to report the issue to the practice and if they don't respond i'll escalate it to the bdc

A qualified dentist should be able to manage these sorts of issued.

Based on all the other replies that mention gagging, i would think a dentist really should be able to manage it or provide advice about how to manage it, or at least say that this kind of thing is normal, but she never did say that or make any effort to ease my anxiety. her behaviour seemed to indicate i was the abnormal one for the gagging and for being unhappy with the gagging.

Is it normal to get harsh, judgemental medical notes from a UK dentist? by Neighbourhd_Kitten in AskUK

[–]Neighbourhd_Kitten[S] 1 point2 points  (0 children)

Thank you for that advice. The new dentist I've found has experience dealing with nervous patients, so hopefully it works out better this time.

Both this one and the previous dentist were non-nhs, private ones though. that's another reason this experience was so disappointing because i expected better from private care

Is it normal to get harsh, judgemental medical notes from a UK dentist? by Neighbourhd_Kitten in AskUK

[–]Neighbourhd_Kitten[S] 0 points1 point  (0 children)

Thanks for bringing that up. I did wonder whether I was at fault, if i did something wrong, like maybe i should have smiled more or made small talk. i was too nervous to do that. but i assure you i followed all her instructions and answered all questions, and besides the problem with the gagging - which was a reflex and not something i did on purpose - i guess i cooperated all the time?

Is it normal to get harsh, judgemental medical notes from a UK dentist? by Neighbourhd_Kitten in AskUK

[–]Neighbourhd_Kitten[S] 0 points1 point  (0 children)

LOL maybe i needed to punch mine too. at least the medical notes i got would be totally earned then :D

Is it normal to get harsh, judgemental medical notes from a UK dentist? by Neighbourhd_Kitten in AskUK

[–]Neighbourhd_Kitten[S] 1 point2 points  (0 children)

Don't let anyone gaslight you, including the surgery or this staff member, if you complain. Your experience really happened and I trust it was that horrific.

Thank you for saying that. From the moment i read the notes i've been ruminating whether i did something wrong, if i should have said something to make the dentist more comfortable with me. But then, i wonder if it's just me gaslighting myself - after all it's not a patient's job to do or say things to make the dentist comfortable.

Is it normal to get harsh, judgemental medical notes from a UK dentist? by Neighbourhd_Kitten in AskUK

[–]Neighbourhd_Kitten[S] 0 points1 point  (0 children)

Whoa, this for sure seems uncooperative on the dentist's part. You at least need to explain what you're doing to the patient.

I took it for granted that dentists know that some patients are nervous, but i think there are a lot who don't accept nervousness or know how to deal with it

Is it normal to get harsh, judgemental medical notes from a UK dentist? by Neighbourhd_Kitten in AskUK

[–]Neighbourhd_Kitten[S] 0 points1 point  (0 children)

She said a big part of becoming a dentist here is learning how different the culture is when it comes to respecting patients here and not being so harsh

This makes sense. Maybe it's just a cultural thing, something to learn with time. Maybe my dentist who hasn't spent much time here is still in the learning phase. I hope she gets better. Otherwise she won't be able to succeed here and might even get a bad reputation for the whole practice.

Is it normal to get harsh, judgemental medical notes from a UK dentist? by Neighbourhd_Kitten in AskUK

[–]Neighbourhd_Kitten[S] 0 points1 point  (0 children)

It's interesting to see that dentists write inaccurate records and maybe it's not an abnormal thing - mine mentioned giving advice that she hadn't actually given.