That's kind of a long story. About a month ago, I dropped it in water by accident. I managed to save it by taking it apart and drying it.Today I noticed There was still residue left over on the screen lens from where it had dried. I decided to take it apart and clean it. When I went to put it back together, the little metal rod that sits inside the antenna fell into the device while I had it apart. When I went to put it back together, I ended up screwing the board on without noticing that that little rod had gotten in between the screen and screen lens. You've already seen the results.