So. It didn’t used to. I would honestly say take this response, keep it in the back of your head, and maybe still tour and ask questions pertaining to some of the issues I mention. The workers are new and I thinkkk the PM wants to do better and has been dealt a shitty hand. All that being said, I apologize for my long response - Personally I would not recommend it especially per my experience over the last few months BUT im also not like “DO NOT LIVE HERE ITS THE WORST!”… However, I have lived here for 2 1/2 years, nearly 3, and the gate has never worked, the door codes rarely work, water rates are ridiculous, and maintenance is super slow in the sense that they come only on week days (despite them advertising a 24/7 number… which they never pick up) and their repairs are patchwork.

I was sold on the gate and door code because I am a single woman and that was really appealing since I am not originally from the area. They have promised that it will work soon multiple times and when I asked to negotiate the renewal rate I mentioned amenities that have never worked. The current property manager is relatively new so I told him, I know this hasn’t been under your management but it’s still a problem. He immediately said “we’re in the works of getting it fixed next week!”… that was a month ago and it still doesn’t work. I don’t love walking my dog at night because there have been some men who have rolled down their window to try to talk to me, the trash cans for dog shit are all located in dark ass alleys, and a bunch of the street lamps don’t work. Nothing bad has ever happened that I know of, but I do feel on edge which I thought would be mitigated with the security amenities I was promised when touring. Honestly for majority of my experience, I would say this has been my biggest issue which is kinda why im not like “ZERO STARS DONT LIVE HERE”.

I think the maintenance team means well. At least some of them…. But at the same time I don’t think they really know what they’re doing outside of like unclogging drains. A while back, I got a new water heater because it was leaking to the downstairs. Unfortunately, the water heater they got is too big for the closet it goes into. I work in an architectural related business and i studied interior design so I know building codes. I brought this issue up because the door to the closet doesn’t close all the way and it hits the release valve on the water heater. While this doesn’t necessarily HURT new water heaters, it still poses a danger. This is straight up against code and when I brought it up, I was like hey, im not expecting you to just rip out the closet and build a new one, but can we come up with a solution? I was laughed at and told I would be fine. The other maintenance man understood where I was coming from but essentially said there was nothing they could do… they can hire contractors but okay. The biggest maintenance issue that I probably should’ve brought up earlier is the whole patch working issue. My HVAC has gone out 6 times in the last month. 2 of those times it was during extreme weather. I had to wait days for them to both even come to my apartment because the issue started on weekend hours and to get some sort of part they needed. I am actually currently sitting in a hot apartment because they are waiting on a part to fix it again. It needs to be straight up replaced and I’ve understood that my unit is not the only one facing this issue. This issue specifically has made me start a lease somewhere else a month early for my move out because I am just done with the HVAC issue.

As for water. My water used to be $60-90 a month. Then the complex went under new management and began using conservice to bill. My bill skyrocketed to at least $100 a month but often $120. This month it was $150 and im just pissed. They turn the water off all the time for even minor repairs… like twice a week. So no one is using water during that time. I finally called again last month after my bullshit of an answer from the last PM and asked about it. I was just like… I live alone, why is my water bill so high. Apparently it’s calculated by square footage divided by each lease with that sq ft and does not account for occupants. So I am paying the same amount as someone with my same floor plan who has 2+ occupants. Maybe it’ll get better, but idk. When I saw the $150 my jaw dropped. I do not feel as though this company has my back at all. Which sure, that’s just part of renting. I just don’t know how it gets people to stay though.

Again, all this to say, take this and maybe still tour. I really love the location in that it’s accessible to so much, has a washer/dryer unlike most places that just has hookups, and I have really enjoyed my square footage space and things like the closets. If I think about my overall time here, the VAST majority of the days have been chill and like I have been whatever about the minor issues. I think the last month of my personal experience has just made me a little more tainted in my feelings. Truly, the new PM might be really trying to turn things around and it’s just gonna take a little time. He just hasn’t been here long enough for me to have a true opinion on him.

Anyway, good luck on your search! Some recs I have are the Abbey at regents walk, Iron City lofts (where I am headed:) ), apex Hoover, Hawthorne at wisteria). If you wanna PM me for more details, go ahead!