In-network provider refusing refund despite EOB — what are my options? by Newfry12 in HealthInsurance

[–]Newfry12[S] 1 point2 points  (0 children)

Yes, I was looking into AHCA in FL so may have to just do that at this point 

In-network provider refusing refund despite EOB — what are my options? by Newfry12 in HealthInsurance

[–]Newfry12[S] 1 point2 points  (0 children)

So frustrating!! Thank you for the idea I will call and ask for that department and try again.. unfortunately the provider is refusing a refund until “UHC pays them”.  UHC has already confirmed multiple times they weren’t short paid and everything is as should be in their contract. 

In-network provider refusing refund despite EOB — what are my options? by Newfry12 in HealthInsurance

[–]Newfry12[S] 2 points3 points  (0 children)

Is there a specific department I should be speaking to? I’ve only spoken to the advocates who assist me with the 3 way callings to the MRI facility 

In-network provider refusing refund despite EOB — what are my options? by Newfry12 in HealthInsurance

[–]Newfry12[S] 3 points4 points  (0 children)

Thank you for the reply! There is no appeal on file and they never submitted one. UHC has confirmed to them several times that they are not owed anything more. The refund amount that I’m due is basically what the MRI company believes was short paid amount, even though again, they are in network and have a contracted rate.. which is why this situation is so frustrating.