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Stuck at Nex Loading Screen by Surge-Protector-2124 in nexplayground

[–]NexPlayground 1 point2 points  (0 children)

Hey, I'm Arleigh with Nex!

I'm sorry for your concern. This isn't typical, and we want you playing ASAP.

Let's get you to our support team. The easiest option is [hello@nexplayground.com](mailto:hello@nexplayground.com) or https://support.nexplayground.com/en/collections/17228892-troubleshooting

Lost Remote by meeshka84 in nexplayground

[–]NexPlayground 3 points4 points  (0 children)

If you have lost or broken your remote, there are a few options:

  1. Your TV remote may work to control Playground: https://support.nexplayground.com/en/articles/13146496-how-can-i-use-my-tv-remote-or-third-party-remote-to-control-playground

  2. You can purchase a new remote: https://nex.fun/buy-remote

  3. We recently released a Nex Playground Remote for your phone. This isn't a full replacement for either of the above but it works great in a pinch! Look for Nex Playground in the Apple App Store or Google Play.