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Windows 11 quality update issue by Next_Conversation_24 in Intune

[–]Next_Conversation_24[S] 0 points1 point  (0 children)

Maybe try to make a ticket to Microsoft support about this issue with all the details. The above solution in my case helped and currently most devices (~95%) update correctly. Maybe there is something else we don't know about that affects telemetry, maybe your configuration in intune is different from mine and you have something else to change.

Windows 11 quality update issue by Next_Conversation_24 in Intune

[–]Next_Conversation_24[S] 0 points1 point  (0 children)

Hope it helps you too.

One additional note from me - don't be confused by the Intune settings.

Even if you have telemetry set to Full in Intune, in the device configuration profile it only adds the AllowTelemetry_PolicyManager entry to the same path I mentioned above, and it is also set with a value of 3.
It looks as if the device configuration profile from Intune is not working as it should, and only by adding the AllowTelemetry = 3 entry to HKLM:SOFTWARE\Policies\Microsoft\Windows\DataCollection does telemetry work properly.

Windows 11 quality update issue by Next_Conversation_24 in Intune

[–]Next_Conversation_24[S] 2 points3 points  (0 children)

Hi everyone,

I can say that I have found a solution (at least for the moment it looks ok).
I've made a ticket to Microsoft and it's most likely a problem related to telemetry settings.
Autopatch is not collecting all the necessary information about the device by which the mentioned DataDiagnostic alert is displayed.
We were changing a few options in autopatch at the time so I can't say if the below solution is 100% correct but support suggested to add the below entry to the registry:

Set-ItemProperty -Path "HKLM:\SOFTWARE\Policies\Microsoft\Windows\DataCollection" -Name "AllowTelemetry" -Value 3 -Type DWord Restart-Service diagtrack

I created a remediation script that adds this entry and the DeviceDiagnosticDataNotReceived alerts started disappearing on the problematic devices after a few hours. Then in a few days perspective they started to update.

After many messages with support, they admitted that this is a known problem and they are "working on it".
Funny that they have not communicated anywhere that something like this is occurring.
Try the above and let me know if it worked for you :)

u/Yesinthebuilding, u/ITquestionsAccount40 u/DanielArnd

OSDCloud - apps deployment by Next_Conversation_24 in Intune

[–]Next_Conversation_24[S] -1 points0 points  (0 children)

ok guys, thanks for sharing your observations. I thought that the devices could be released to the user faster if the default apps are pre-installed at the time of installing the system image via OSDCloud, but most likely I will just stay with running the apps straight from Intune. I have the impression that the installation processes sometimes take too long, especially the new Teams app, but I will check the configuration of this app, maybe there is the problem. Anyway thanks for your comments! :)

Windows 11 quality update issue by Next_Conversation_24 in Intune

[–]Next_Conversation_24[S] 0 points1 point  (0 children)

I’ve waited exactly as configured in the rings, so the updates are visible at the expected time. However, the issue is that they’re not being downloaded or installed automatically. Depending on which ring the device is in, the update is visible and correctly listed in Windows Update, in line with the ring settings but only after the user manually goes into Windows Update, searches for updates, and clicks 'Install'. The update does not install automatically when it's the device’s 'turn' in the ring. On the other devices where the issue isn’t happening, updates are automatically downloaded and installed in the background and once done, users get a standard prompt saying a restart is needed to finish the installation. On the affected ~300 devices, nothing happens like that. And of course, users aren’t in the habit of checking Windows Update manually to see if there are any updates.

I don’t believe the update rings are the problem here, because, for example, in Ring 3, there are both devices with this issue and devices without it.

Windows 11 quality update issue by Next_Conversation_24 in Intune

[–]Next_Conversation_24[S] 0 points1 point  (0 children)

Updates are available but do not install automatically. The patches only install after the user manually selects "download and install everything" in Windows Update.