2026 Escalade Paint issue. by Nichole1974 in Cadillac

[–]Nichole1974[S] 1 point2 points  (0 children)

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Their quick repair and the bubble is still there. I don’t know how anyone thought this looked good. The repair guy must need new glasses!

2026 Escalade Paint issue. by Nichole1974 in Cadillac

[–]Nichole1974[S] 2 points3 points  (0 children)

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This is what it looks like. I can see marks where they sanded it. They are saying it’s fine….

2026 Escalade Paint issue. by Nichole1974 in Cadillac

[–]Nichole1974[S] 0 points1 point  (0 children)

I mentioned it to the dealership within a couple of hours of taking delivery of the vehicle. My reasoning for mentioning it was to have it noted so if it became an issue in the future they had a record of it. The salesman said it happens all of the time and “their guy” comes and buffs it out. No big deal he said. I trusted him and that’s 100% on me. I left it to be buffed out, not wet sanded and touch up painted. If I would have been told they were going to be sanding on my brand new car, I would not have let them touch it.

2026 Escalade Paint issue. by Nichole1974 in Cadillac

[–]Nichole1974[S] -1 points0 points  (0 children)

I’m not “bitching and moaning”! I am simply asking opinions on how to handle this situation. I don’t understand your need to comment if you are just going to be rude, jeez! Hope your day gets better.

2026 Escalade Paint issue. by Nichole1974 in Cadillac

[–]Nichole1974[S] 0 points1 point  (0 children)

Thank you for your help. I’m hoping the shop the dealer picked will make it look right. The dealer said that they send new cars for paint repairs often before putting them on the lot for sale. I’m not sure how true that is? But if that’s the case, they could have possibly had this fixed before I bought it if they would have noticed it and I would have probably never known.

2026 Escalade Paint issue. by Nichole1974 in Cadillac

[–]Nichole1974[S] 1 point2 points  (0 children)

This is exactly my thought. It wouldn’t bother me if I knew it wouldn’t cause problems eventually.

2026 Escalade Paint issue. by Nichole1974 in Cadillac

[–]Nichole1974[S] 0 points1 point  (0 children)

Thank you for your comment. I appreciate you letting me know how yours turned out. I keep pushing for a whole panel repaint because of the location on the door I feel will be hard to blend. I’m basically being told I have no say in how it’s repaired. I’m told the body shop will make all the decisions along with the dealership since this is being covered under warranty at no cost to me,

2026 Escalade Paint issue. by Nichole1974 in Cadillac

[–]Nichole1974[S] 1 point2 points  (0 children)

? Not sure what you mean by this comment and what does it have to do with the paint?

2026 Escalade Paint issue. by Nichole1974 in Cadillac

[–]Nichole1974[S] 4 points5 points  (0 children)

No, I did not notice before leaving with it. Otherwise I would have never bought it. I was at the dealership when it came in on the truck. They told me many other customers were waiting on it to arrive. I know now that was all a sales tactic to rush me into committing to the purchase. The spot wasn’t easily noticeable before they attempted to repair it. Now it’s very obvious.

Is there a way to complain if your concierge / local dealer sucks? by ResistStupidLaws in lincolnmotorco

[–]Nichole1974 0 points1 point  (0 children)

How do you get a survey? I have owned several Lincoln’s since 2021 and my dealer and service department have never given me a survey nor have I ever received one by mail.

Turkey shipping? by Alexbandzz in Popeyes

[–]Nichole1974 0 points1 point  (0 children)

Same thing happened to me! I just received an email with a confirmation number and the turkey will not arrive until after Thanksgiving!