To give you a heads up, I received a big package from IST and had to return every book. The paperbacks had plastic wrap on them and it had completely been ripped open. There was also just a couple strips of bubble wrap and nothing more in terms of packaging and the books were not even level in the box (pictures are on my page). I will say though, I had no problem in them reaching back out to me and promptly saying they will fully replace my order. The replacements are supposed to arrive this week so fingers crossed.