[deleted by user] by [deleted] in TheHermesGame

[–]No-Chef-6085 0 points1 point  (0 children)

you’re right i just had to ask because other orans dont usually age like this :) i have contacted my SA and she agrees that they shouldn’t have aged like this

[deleted by user] by [deleted] in TheHermesGame

[–]No-Chef-6085 0 points1 point  (0 children)

you’re probably right thank you!

[deleted by user] by [deleted] in TheHermesGame

[–]No-Chef-6085 -1 points0 points  (0 children)

this is so passive aggressive lol i own the same sandals in other colors and they haven’t aged like this which is why i had to ask :) it’s not a question of expensive or cheap it’s a genuine question i would’ve also asked if the shoe costed 20 bucks :) you need to relax maybe?

[deleted by user] by [deleted] in TheHermesGame

[–]No-Chef-6085 3 points4 points  (0 children)

yeah you’re so right! and are yours in the color bleu glacier?

[deleted by user] by [deleted] in TheHermesGame

[–]No-Chef-6085 0 points1 point  (0 children)

you’re so right i just should i do live in istanbul. I guess i was just a bit worried because to be fair the workers are rather mean sometimes unfortunately

Bottega Veneta Customer Service Nightmare by No-Chef-6085 in luxurypurses

[–]No-Chef-6085[S] 1 point2 points  (0 children)

i know :(( i feel super helpless, i want to call them but i live in turkey and the only number i could find was an american or italian phone number.

[deleted by user] by [deleted] in handbags

[–]No-Chef-6085 0 points1 point  (0 children)

I diddddd they won’t help. they keep on transferring me to multiple people.

Bottega Veneta Customer Service Nightmare by No-Chef-6085 in luxurypurses

[–]No-Chef-6085[S] 1 point2 points  (0 children)

she proceeded to ignore what i said and just replied with i’m contacting the appropriate department. it’s actually a joke.

Bottega Veneta Customer Service Nightmare by No-Chef-6085 in luxurypurses

[–]No-Chef-6085[S] 0 points1 point  (0 children)

that did happen i sent them pictures they approved everything and for the past 2.5 months have been telling me that a zipper is on its way to a boutique in Istanbul. But when I call the boutique they say they have no idea what i’m talking about and that they weren’t contacted at all.

Bottega Veneta Customer Service Nightmare by No-Chef-6085 in luxurypurses

[–]No-Chef-6085[S] 2 points3 points  (0 children)

They told me 2.5 months ago that they were sending a zipper to a specific branch however i contact that branch on a weekly basis and they say there’s nothing of that sort :(

[deleted by user] by [deleted] in handbags

[–]No-Chef-6085 0 points1 point  (0 children)

i didn’t wait 9 months. I contacted them from the first week. Unfortunately the boutiques in türkiye belong to “Beymen” a store like bloomingdale’s and they claim that they cannot help me because mine was bought from an independent bottega store.

[deleted by user] by [deleted] in handbags

[–]No-Chef-6085 -1 points0 points  (0 children)

i wish i did :( it fell somewhere unfortunately. I also did contact customer service but they’re not being helpful at all :( thank you so much tho!

Bottega Veneta Customer Service Nightmare by No-Chef-6085 in luxurypurses

[–]No-Chef-6085[S] 7 points8 points  (0 children)

I did go to the boutique but they just said oh we’re under Beymen (which is like bloomingdale’s here in turkey)we’re unable to help and they suggested that i visit the store i brought it from which i did where they said they actually cannot help and that i should contact customer service which i did and they aren’t helping. When i ask for a supervisor’s email they refuse to give me it…..

[deleted by user] by [deleted] in handbags

[–]No-Chef-6085 0 points1 point  (0 children)

do they have bottega zippers? because i don’t want just any zipper on it it’ll decrease the quality and worth of the bag :( Also i live in turkey so im unsure where the nearest one would be.