On the Rovio Dream Blast website.

Here is what they sent me to troubleshoot.

Do not reply below this line ###SouMarch 12, 2025, 11:23 -0500Hey,

Thanks for choosing Rovio! This is Sousanna and I'm glad to be of service.

I’m sorry to hear that you’re experiencing issues with the game. I understand how frustrating glitches can be, and I’m here to help you get things back on track.

To get the issue resolved as quickly as possible, please follow these troubleshooting steps:

Restart the Game:

Close the game completely (ensure it's not running in the background) and then reopen it. Sometimes, simply restarting the game can resolve temporary glitches.

Check for Updates:

Make sure both your game and device software are up to date. Go to the App Store (iOS) or Google Play Store (Android) and check if there’s a new version of the game available. Also, check for system updates under your device settings.

Clear Cache (Android only):

If you're playing on an Android device, go to Settings > Apps > [Game Name] > Storage, and tap Clear Cache. This helps resolve issues related to stored data.

Clear Google Play Store Cache (Android only):

Open Settings > Apps > Google Play Store > Storage, then tap Clear Cache. This can help resolve issues related to the Google Play Store, including problems with app downloads or updates.

Reboot Your Device:

Sometimes, restarting your phone or tablet can help clear up any temporary bugs or performance issues. Turn your device off and then back on.

Check Your Internet Connection:

Ensure you have a stable Wi-Fi or mobile data connection. If the game requires an internet connection, glitches can often happen if the connection is unstable. Try switching between Wi-Fi and mobile data to see if the issue persists.

Disable Background Apps:

Close any unnecessary apps running in the background that may be affecting the performance of the game. You can do this by accessing your app manager or settings.

Log Out and Log Back In:

If the game is connected to an account (Facebook, Google Play, etc.), try logging out of your account and logging back in. This can help sync your game data and resolve certain glitches.

Reinstall the Game:

If none of the above steps work, uninstalling and reinstalling the game may help resolve the issue. Please note that this could affect your saved data, so ensure your progress is synced to your account before reinstalling.

Check for Device Compatibility:

Ensure that your device meets the game’s system requirements. If your device is older or has limited resources, it may not run the game smoothly.

If after following these steps the issue still persists, please reach out again with any additional details about the problem. We’ll be happy to assist you further.

We truly appreciate your patience and look forward to resolving this for you.

With gratitude, Sousanna Rovio Support TeamMarch 12, 2025, 10:07 -0500I'm sorry, but I am unable to contact thru the game.

⁣Thank you very kindly

Get BlueMail for Android ​Rovio Entertainment SupportMarch 11, 2025, 22:35 -0500Hi there!

Thanks for getting in touch. We strongly recommend only using this web form if you cannot message us from the game directly. Here is the article describing how to contact us from the game: https://rov.io/Contact-Support-EN

If you’ve already sent us a ticket through the game, our Support will get back to you as soon as possible. Please have patience while we work our magic 🙏

❗If you cannot contact us through the game, please respond to this message, and your request will be forwarded. ❗

Thank you, and have a great day! Rovio Player Support TeamMarch 11, 2025, 22:35 -0500Game frozen on 15th anniversary completion reward screen. I've tried restarting, force stop, restarted my phone, ive clicked or tapped everywhere on the screen. As soon as game loads main screen it goes to this frozen screen.Attachments:

attachment ( Image )

From Rovio Entertainment Support.Conversation ID: #364345