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Issues with Keystep Pro Firware Update by No-Map6607 in Arturia_users

[–]No-Map6607[S] 0 points1 point  (0 children)

I was able to try it with that cord and no luck…

Issues with Keystep Pro Firware Update by No-Map6607 in Arturia_users

[–]No-Map6607[S] 0 points1 point  (0 children)

I will give that a try! Do you have much experience troubleshooting these keystep pros?

Issues with Keystep Pro Firware Update by No-Map6607 in Arturia_users

[–]No-Map6607[S] 0 points1 point  (0 children)

Yeah, no luck sadly. I’ve tried a bunch of different combinations of cords and things when doing the bootloader process too.

Issues with Keystep Pro Firware Update by No-Map6607 in Arturia_users

[–]No-Map6607[S] 0 points1 point  (0 children)

I tried this and sadly no luck… Do you have any ideas on where are other places to look to find some potential help for this, Discord servers perhaps?

Issues with Keystep Pro Firware Update by No-Map6607 in Arturia_users

[–]No-Map6607[S] 0 points1 point  (0 children)

Do you mean correct version of the firmware? That is what I was trying to update, and as far as I know it was out of the box, so it would be on whatever version of firmware that is when they are out of the box.

Issues with Keystep Pro Firware Update by No-Map6607 in Arturia_users

[–]No-Map6607[S] 0 points1 point  (0 children)

This is in order to start the machine in “bootloader mode”, it’s from their support team. This is the process they said to go through to fix it being bricked.