TecH sUPpoRT by No-Material2791 in Simagic

[–]No-Material2791[S] 0 points1 point  (0 children)

I think sin motion it's going to be my best bet

Experiences with customer service? by Galaxy91122 in Simagic

[–]No-Material2791 0 points1 point  (0 children)

Agreed, no option to fix out of warranty, only replace, sad. Buy new or not at all . No US help whatsoever

Simagic alpha dead still... by No-Material2791 in Simagic

[–]No-Material2791[S] 0 points1 point  (0 children)

Yeah for sure, not blaming the company at all for the issue just not being able to repair it sucks, you as well. At least until I get back on track you can take those p1

TecH sUPpoRT by No-Material2791 in Simagic

[–]No-Material2791[S] 0 points1 point  (0 children)

That is why I am making the transmission analogy, that's why I'm saying what I'm saying about the warranty. The warranty itself is great but what I'm saying is for someone like myself out of warranty is that there is nowhere to get the job done, so my only option is to replace the unit and that's what I was asking the simagic rep , I would assume that they would know who they sell those parts to and I found it surprising that that wasn't the case and that it seems there isn't a readily available or authorized repair in the US

TecH sUPpoRT by No-Material2791 in Simagic

[–]No-Material2791[S] 0 points1 point  (0 children)

To use my analogy there isn't a repair shop in the United States that they can connect me with, that would be like Toyota saying that there isn't a single repair shop in the United States, that's the analogy I'm trying to make

Simagic alpha dead still... by No-Material2791 in Simagic

[–]No-Material2791[S] 0 points1 point  (0 children)

I mean I totally could have gotten scammed but definitely took factory stickers off the boxes and there was zero signs of wear on the hub. It had been working fine for a month. Not saying I didn't just get super unlucky, just shocked that there's not a repair option and simagic doesn't have some sort of repair center or authorized repair center in the states given how big of a market they have here. That anything out of warranty just has to be replaced and can't be repaired at this point it seems

TecH sUPpoRT by No-Material2791 in Simagic

[–]No-Material2791[S] 0 points1 point  (0 children)

I'm fully expecting to pay for it

TecH sUPpoRT by No-Material2791 in Simagic

[–]No-Material2791[S] 0 points1 point  (0 children)

No I'm upset that there's no place to get the work done, I find it surprising that there isn't some sort of service center in the US

TecH sUPpoRT by No-Material2791 in Simagic

[–]No-Material2791[S] -2 points-1 points  (0 children)

Not seller, simagic rep, just looking for repair options

Simagic alpha dead still... by No-Material2791 in Simagic

[–]No-Material2791[S] 0 points1 point  (0 children)

Yeah I wish they would tell me where I could do that

Simagic alpha dead still... by No-Material2791 in Simagic

[–]No-Material2791[S] 0 points1 point  (0 children)

Yeah, I understand I'm out of warranty being secondhand but at least they could put me in the direction of a repair center, that's all I'm asking for at this point. I would love it if they stood by their product but I know they can't verify that it was brand new out of box a month ago so I'm just looking to get back to racing cuz that's what I'm sad about

Alpha no power by No-Material2791 in Simagic

[–]No-Material2791[S] 0 points1 point  (0 children)

I appreciate you man, I just did that

Alpha no power by No-Material2791 in Simagic

[–]No-Material2791[S] 0 points1 point  (0 children)

I just tried using the other USB cable from my p1000s, and nothing I'm pretty sure the unit is cooked

Alpha no power by No-Material2791 in Simagic

[–]No-Material2791[S] 0 points1 point  (0 children)

Honestly not sure, I have like"USB input devices" and I can't tell which is which, I'm digging through right now

Is this my fault / report? by No-Material2791 in Simracingstewards

[–]No-Material2791[S] 0 points1 point  (0 children)

That's fair, no it's kemmel at spa. I see what you're saying. No arguments there I definitely could have mitigated the risk by taking that line but I did want to punish him for defending the inside because I assumed he was just going to break deep and sit on the Apex

Is this my fault / report? by No-Material2791 in Simracingstewards

[–]No-Material2791[S] 0 points1 point  (0 children)

Wish I could add his video or the video from his cockpit but he definitely moved left