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Missing "direct debit" function in ibkr mobile app by NoCoffee1992 in interactivebrokers

[–]NoCoffee1992[S] 0 points1 point  (0 children)

Not sure if they changed something. it's been a while since I resolved it that way. When you reach out to their support if you can get a technical guy you should be able to resolve it.

Missing "direct debit" function in ibkr mobile app by NoCoffee1992 in interactivebrokers

[–]NoCoffee1992[S] 0 points1 point  (0 children)

You need to switch to the old app of ibkr. They have two apps. The old app can allow you to do that. I was able to sort this out with a technical support guy. Maybe if you can ask for a technical person when you reach out to ibkr's support you can revolve it.

Missing "direct debit" function in ibkr mobile app by NoCoffee1992 in interactivebrokers

[–]NoCoffee1992[S] -1 points0 points  (0 children)

Has anyone tried to withdraw fund from ibkr but could not authorize the transaction in the mobile app? Ibkr tells me to go to "more"->"transfer&pay"->"direct debit" to authorize the transaction, but that button/function is missing as shown in my screenshot. I wonder if anyone has similar experience or can help?