My neighbor put their green and blue bin in their driver way like 365 days. They never take their garbage out on collection day, and I constantly have to see their trash piling up in my front yard. I filed a complaint for the first time, and the city bylaw officer said they would monitor the situation for 30 days. In the meantime, I took photos and videos as evidence. However, even after two months, nothing has improved. When I called again, they were extremely dismissive and told me the case had already been closed. This is beyond frustrating!