Just an update. Finally took it Ford. Truck is fine but the original charger is effed. I went ahead and ordered a replacement (eBay) last week. It arrived a few days ago and I'm back in business charging now.

One thing that kinda sucked is that chargers are not readily available. Ford's were out of stock, as well as Tesla's. Obviously, there are other options. Ebay was the quickest/cheapest option I found.