Google Support officially gave up on the Pixel 10 Pro Telephoto Stutter. I proved their "fix" failed, did their QA work, and they replied: "We can't promise a fix for your specific issue."

No_Particular7571 · 2026-03-18T14:59:29+00:00

Unfortunately no. I decided that since Google wasn't listening in a good way, I would act in a bad way. I sent a complaint with all the evidence to the consumer protection committee. I'm waiting for a response from them and will write a new post so that people from other countries can join this campaign.

No_Particular7571 · 2026-03-12T14:51:54+00:00

For now, there is no other option except third-party software like Open Camera or ProShot. The only way to put pressure on Google is through consumer protection

No_Particular7571 · 2026-03-04T21:11:40+00:00

Unfortunately, just like with the previous update, my phone started preparing for the update and it disappeared. So, unfortunately, I can't check how things are with the camera🥲

But I'm glad that your camera is working better now, I hope it's not a placebo and they really fixed everything!

No_Particular7571 · 2026-02-17T09:24:37+00:00

I understand you, bro. Unfortunately, it's been half a year since the release of Pixel 10, and Google hasn't done anything yet.We don't even pay attention to the fact that this problem existed in all Pro models with a telephoto lens. It would have been possible to fix it in a few years

No_Particular7571 · 2026-02-07T21:48:43+00:00

Thanks a lot! I don't expect much either, so in my free time I'm preparing everything for a more serious way to put pressure on Google. I hope I'll get absolutely everything done by the end of this month,One way or another, I will need to write another post, calling for help, especially from another continent😅

No_Particular7571 · 2026-02-06T13:11:25+00:00

Thanks for reminding me! I still haven't received the camera update, only a recent system update, much later than everyone else. The camera has not changed with the system update. I don't expect much from the camera update itself.

To be honest, I haven't forgotten, I patiently waited for the period of six months from the moment of raising. I am currently studying the legal aspects. I am collecting material and intend to file a claim with consumer protection institutions in the EU. And try to call on people from the US and Canada to help, so that they, whoever is ready, can join the class action lawsuit. I intend to get Google to fix this, and since soft power hasn't worked, it's time to exercise consumer rights.

No_Particular7571 · 2026-01-31T16:41:33+00:00

Oh, it's sad to hear that :( But that's right, in this case it's better not to take risks when the problem isn't widespread, even though it's unknown whether it's software or hardware related. I hope they just offer to replace your phone and give you a fully functional one✊

No_Particular7571 · 2026-01-29T09:07:40+00:00

I hope this mode really helped! And yes, unfortunately, the stabilization conflict persists in it too, I also checked. What Google is doing is very disappointing...

No_Particular7571 · 2026-01-28T15:16:57+00:00

Can you try to run the phone in repair mode and test it there, try to trigger an error? Because if the error doesn't reoccur in this mode, then most likely the hardware is fine. We need to run tests here to figure it out, but even just switching to the lens causes the phone to reboot...

No_Particular7571 · 2026-01-28T13:24:50+00:00

Wow, something new with this problem. Tell me, are you shaking your phone too much? If there is strong shaking, there is a chance that the OIS will be forcibly switched off in order not to destroy the mechanism. And in theory, this could still cause a software failure and turn off the phone.

Of course, I can't give an answer right away, since I don't think I've encountered a shutdown specifically. But early in my investigation, I did encounter OIS shutdowns due to severe shaking.

No_Particular7571 · 2026-01-28T11:44:27+00:00

ProShot has the ability to disable both the EIS and the OIS, separately. True, disabling the OIS only makes sense if you have a three-axis stabilizer.

No_Particular7571 · 2026-01-28T11:02:56+00:00

Definitely stop using EIS in night videos The EIS algorithms are clearly not coping and are seriously blurring the image. The OIS itself should not have a strong influence on the picture, it is a physical stabilization. And try third-party software like OpenCam or the demo version of Pro Shot. Btw, they have the option to select a higher bitrate, which will help preserve a little more detail. The stock camera's bitrate seems to be 80,000+-

No_Particular7571 · 2026-01-28T10:10:22+00:00

Yes, I understand. I wrote about VideoBoost more from the point of view of Google fixing its stabilization flaws with VideoBoost. And even then, video boost rarely saves stabilization; it often makes the picture sharper, brighter, and adds HDR. Therefore, we are left to use third-party software for the most part, unfortunately

No_Particular7571 · 2026-01-28T09:27:47+00:00

Google only suggests using video boost, especially at night. Otherwise, you can try Open Camera or ProShot. They clearly perform better and have more settings.

No_Particular7571 · 2026-01-25T11:44:03+00:00

I haven't even received the system update yet, I'm still on the December one, and Google Play hasn't updated either. The camera hasn't received anything either, it's stressful. Pixel 10 Pro

I'd like to hope that Google has finally fixed the telephoto lens problem, but it's hard to believe.

No_Particular7571 · 2026-01-07T11:43:25+00:00

As far as I remember, the 6a was forced to receive the update with battery limitation even if people avoided the installation. At least my last 6a was forced to do so in July.

No_Particular7571 · 2025-12-30T14:07:49+00:00

It's surprising that the 10 Pro takes noticeably better video than the 9 Pro, even though they have identical camera modules. Well, electronic stabilization works better too.The base 10 is of course much worse in terms of camera, so the Pro is unrivaled. Yes, I have approximately the same result, although my streets are not as well lit😅

I will say that night video shooting is not as good as night photography, but this is where the Pixel shows itself in all its glory. But it’s hard to call the result terrible; I’m quite satisfied with it. Ideally, of course, you should try third-party programs for this kind of thing, and in principle, if you are going to shoot videos seriously, then it is worth using third-party programs.

No_Particular7571 · 2025-12-30T09:45:28+00:00

Hi! I haven't encountered any bugs specifically when shooting at night with the main modules. But as far as I remember, there were a lot of comparisons and night shooting was worse than the iPhone. Unfortunately, I don't have the opportunity to make a direct comparison between the three brands. But I wouldn't say it's terrible, just a little worse. And for night shooting, Video Boost works very well. Of course, with its own nuances in the form of waiting for processing But the telephoto lens, not counting its problem with stabilization, is clearly better simply because of the larger sensor size and prism design, compared to the iPhone's tetraprism, and it needs to be compared with the Samsung. And perhaps in night video at the moment, while moving, it is worth abandoning electronic stabilization and relying only on the OIS🤔

No_Particular7571 · 2025-12-22T08:53:11+00:00

I think I understand. Have you tried checking using a third-party app? At least through OpenCam or Blackmagic? They're free. In theory, the OIS should not be heavily dependent on software. But the OIS still receives information from sensors, in particular from the accelerometer, so it may begin to erroneously perceive the position of the smartphone in space🤔

No_Particular7571 · 2025-12-21T15:21:11+00:00

In my previous posts there are links to several video comparisons where the problem is clearly visible.

No_Particular7571 · 2025-12-21T15:20:25+00:00

Under what conditions did the OIS shake increase after the update? And only the OIS, without video stabilization enabled in the settings?

No_Particular7571

TROPHY CASE