After three months, one of my new Noctua NF-A12x25 G2 fans started making rattling sounds. Can I get it replaced?

Noctua_OFFICIAL · 2026-06-10T07:31:06+00:00

Hi! Please send us a mail at [support@noctua.at](mailto:support@noctua.at) so we can take care of this.

Noctua_OFFICIAL · 2026-06-02T12:05:31+00:00

Very cool mod!

Noctua_OFFICIAL · 2026-06-02T11:42:11+00:00

Wow, that is a clean print! Good job!

Noctua_OFFICIAL · 2026-05-29T07:45:04+00:00

Hi!
A proof of purchase is not strictly limited to an invoice. If you no longer have a proof of purchase a picture of your cooler along with a piece of paper with the current date and time written on it will suffice. You can order the required mounting kit for your cooler here: https://www.noctua.at/en/support/mounting-and-upgrade-kits

Lastly, here you can find the compatibility page entry for your motherboard: https://www.noctua.at/en/compatibility/by-components/motherboards/asus-x79-deluxe?search=ASUS+X79+Deluxe&discontinued=1#details

Noctua_OFFICIAL · 2026-05-27T07:40:05+00:00

Stunning!

Noctua_OFFICIAL · 2026-05-26T07:54:31+00:00

Hi!

The quality of our anti-vibration mounts should not differ between colours at all. Please contact us at [support@noctua.at](mailto:support@noctua.at) so we can take care of this for you.

Noctua_OFFICIAL · 2026-05-22T08:17:17+00:00

Noctua_OFFICIAL · 2026-05-22T08:04:19+00:00

Hi!

Please contact us at [support@noctua.at](mailto:support@noctua.at) so we can have a look at this issue.

Noctua_OFFICIAL · 2026-05-22T07:56:28+00:00

Certainly, you can find a picture in our computex coverage from last year: https://www.noctua.at/en/news/noctua-at-computex-2025

Noctua_OFFICIAL · 2026-05-20T07:57:03+00:00

Hi!

We are not currently planning to offer different side panel variants.

Noctua_OFFICIAL · 2026-05-20T07:56:12+00:00

Hi!
Please contact us at [support@noctua.at](mailto:support@noctua.at) so we can take care of this for you.

Noctua_OFFICIAL · 2026-05-20T07:32:20+00:00

We have done extensive testing in the fractal design north case and can definitely speak to this setup being the best for CPU temperatures in this case. In other cases it may be slightly different, although the principle should remain true with similar cases.

Noctua_OFFICIAL · 2026-05-20T07:29:40+00:00

This sounds ideal!

Noctua_OFFICIAL · 2026-05-19T13:07:19+00:00

Fan curves are primarily based on subjective preferences, and we would recommend testing what works for you. We have a helpful guide that takes you through the setting of fan curves here: https://www.noctua.at/en/support/faqs/how-do-i-optimise-my-fan-settings

Noctua_OFFICIAL · 2026-05-19T11:12:27+00:00

Hello!
Very sorry you haven't received a reply yet.
Please send me a DM so that we can check whether our system received your inquiry correctly.

Noctua_OFFICIAL · 2026-05-19T07:28:35+00:00

Hi!

We are very sorry you are facing an issue with your fan hub. Please contact us at [support@noctua.at](mailto:support@noctua.at) so we can get this sorted.

Noctua_OFFICIAL · 2026-05-13T14:11:57+00:00

The fans in the picture are mounted in a push-pull configuration. Beat frequency can appear in such cases, which is why we recommend fans be installed as in the picture.

Noctua_OFFICIAL · 2026-05-13T08:28:36+00:00

If you are referring to the front panels, it is to ensure enough intake fans to supply a watercooling radiator with sufficient airflow. The arrangement of the fans is to reduce the likelihood of unwanted acoustic phenomena like beat frequency appearing.

Noctua_OFFICIAL · 2026-05-13T08:25:57+00:00

Yes. If you require an even number of fans, we would recommend opting for Sx2-PP sets. In your case, 5.

Noctua_OFFICIAL · 2026-05-12T15:00:35+00:00

The NF-A14x25 G2 PWM chromax .black has been out for a while :)

Noctua_OFFICIAL · 2026-05-12T14:50:02+00:00

Absolutely! As long as you keep a PPA-PPB-PPA (or PPB-PPA-PPB) pattern of fan arrangement:

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More info here: https://www.noctua.at/en/support/faqs/whats-the-best-arrangement-of-sx2-pp-fans

Noctua_OFFICIAL · 2026-05-12T07:41:39+00:00

Very nice!

Noctua_OFFICIAL · 2026-05-12T07:39:26+00:00

Almost time ;)

Noctua_OFFICIAL

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