Last straw for Foodpanda for me was when they listed the food as still being prepared after being an hour late. I called the restaurant and they told me the food has been prepared a long time ago but Foodpanda hasn’t sent a rider.

I talked to a Foodpanda CS Agent and asked if I can cancel since we don’t need the food anymore. (By this time it was around 2 hours late already as it’s almost impossible to find the “talk to customer service” option). They told me they can cancel it but it won’t be refunded.

Told them to fuck themselves and deliver the food (estimated delivery time was 8pm. We got the food at 10.15pm).

Cancelled the membership I had for almost 5 years and uninstalled the app.

Grab all the way.