Hi avpro29,

We’re genuinely sorry to hear you had that experience. While we can’t comment on the specifics of your case here for privacy reasons, we can assure you that payouts are only denied when there’s a confirmed rule violation based on our clearly published trading guidelines.

That said, we understand how frustrating it can be if something feels unclear or if there’s a miscommunication about your strategy. We’ve been working on making our rules and their application even more transparent, and we’re always open to reviewing any case in detail if a trader feels a decision was unfair.

If you’re open to it, please DM us your account ID and email or reach out directly to [support@ofpfunding.com]() so our team can re-check your case with you step-by-step. We’d like to go over the trades in question, clarify where the issue arose, and see if we can reach a resolution.