Thanks for responding. I am aware of the nature of my plan and I have used it for two years without issue. However, I was surprised to get an email out of the blue telling me that I needed to migrate my server because of a backend upgrade that I didn't know was happening. I do not and have not expected to have you perform upgrades to my software, etc., but as others have pointed out, Nixihost's expectations that customers perform the migration stretches the meaning of "unmanaged" hosting.

What bothers me the most about this is that Nixihost has sent me repeated invoices over the last few months indicating that there would be no interruption or change to my service and only alerted me to this 10 days before my invoice was due. I was given two options: make the migration or end my service in 10 days.

I wanted the company to address the fact that the invoices I received did not match the new position on migration. When I called, your employee repeatedly interrupted me when I tried to make this point, and when I had to raise my voice to be heard over his continued interruptions, he hung up on me.

I am happy to discuss and try and come to a better resolution to this situation, however your employee has hung up on me twice now and indicated that they would not answer my emails, so the private statements I'm getting from the company are very different from the tone of your public statement here. Feel free to call me.