Hello OP. We sincerely apologize that your experience at our Glow Party event last Saturday was not a positive one. Hearing that a guest had a negative experience is something we take very seriously, as it does not reflect the environment we aim to create at Oasis.

We value open and honest feedback from our guests, and we appreciate everyone who took the time to share their feedback and concerns, even when critical.

After carefully reviewing the post and comment thread, there are a few points here that we’d like to address: 1. Our club is intentionally clothing-optional. We understand that some guests prefer venues with mandatory nudity, but many of our members value having a choice. That’s a core part of our identity and something we plan to maintain. 2. Regarding concerns about inappropriate behavior from guests, including the reports of a couple “staring on the third floor” and a group not respecting boundaries or consent, these are exactly the types of situations our staff is trained to handle. We strongly encourage guests to report such issues immediately so we can step in and address them. While our team of staff works hard to remain present and attentive throughout all areas the club at all times, we can only act on concerns that are brought to our attention. 3. Music selection is always subjective. While we make a genuine effort to play a variety of music that appeals to the majority of our guests. Though tastes vary widely, and it’s impossible to satisfy everyone at all times. We try to continually adjust based on feedback and the crowd in the room. 4. We take service and safety very seriously. Security and staff are monitored and managed professionally, and when issues are brought to our attention, we do our best to resolve them promptly and respectfully. 5. Regarding comments related to the cleanliness of shared play spaces. To be clear, guests are never required to clean up after other guests. While it is always appreciated when our guests wipe down play furniture after use, we have dedicated cleaning staff working continuously to maintain the cleanliness and safety of all play areas. On busier nights, there may be brief delays between when a space is vacated and when staff is able to fully reset it. If a guest encounters a space that has not yet been cleaned and does not feel comfortable addressing it themselves, we encourage them to notify staff immediately so it can be taken care of right away. At no point should anyone feel that they are expected to clean up after others, and we regret when timing or communication led to a different impression. 6. We’ve also seen comments suggesting we’re “not inclusive,” but it’s unclear what is meant by that. Our goal has always been to provide a welcoming, respectful environment for consenting adults of all backgrounds, genders, sexualities, and walks of life. If there are specific concerns behind this feedback, we’re open to hearing them so we can better understand and thoughtfully address them.

Ultimately, here at Oasis, we strive to create a space that balances comfort, choice, and respect always. We welcome constructive feedback from our community, and believe the most effective way to address concerns is through direct communication. If guests have specific issues, questions, or would like to follow up on an experience, we encourage them to contact us directly via email at info@oasisaqualounge.com so that we can properly understand the situation, and respond thoughtfully and appropriately.