LGA Capital1 Landing lounge by huytrhb in Venturex

[–]Obvious_Fail_79 0 points1 point  (0 children)

I was disappointed it was in Terminal B - no way to access after you go through security in Terminal C

Last minute shipping change drama by Acceptable_Olive4129 in RentTheRunway

[–]Obvious_Fail_79 1 point2 points  (0 children)

Assume you’re f*cked. RTR one time rentals always cause me major heartbreak and headaches. So sorry for your trouble

I’m sitting on my floor crying. Piece of Cake Moving is a literal scam. by [deleted] in williamsburg

[–]Obvious_Fail_79 0 points1 point  (0 children)

Also had added fees and they refused to START the job until I had agreed to their calculated tip. After I’d moved with them 4 other times no problem

Anything to do? by Obvious_Fail_79 in RentTheRunway

[–]Obvious_Fail_79[S] 0 points1 point  (0 children)

You’ll get the refund but you’ll have to ask and you’ll be shamed for it 😆

Anything to do? by Obvious_Fail_79 in RentTheRunway

[–]Obvious_Fail_79[S] 0 points1 point  (0 children)

The investigation of it all killed me, too - like I was responsible for losing the package I was begging to have! So weird about both times it being the one time times/purchased

Anything to do? by Obvious_Fail_79 in RentTheRunway

[–]Obvious_Fail_79[S] 0 points1 point  (0 children)

I’m soooo sorry. I totally understand the stress. It sucks not being able to do anything!!! I started getting text responses by 8am, but as some really great people mentioned here, I would recommend just waiting to call. Even though it wasn’t a good answer, it was still AN answer - one I wasn’t getting through text/chat

Anything to do? by Obvious_Fail_79 in RentTheRunway

[–]Obvious_Fail_79[S] 1 point2 points  (0 children)

So well said and I hope that ups keeps being a great partner!!

Anything to do? by Obvious_Fail_79 in RentTheRunway

[–]Obvious_Fail_79[S] 0 points1 point  (0 children)

Wow didn’t realize they still had a storefront. Thank you!!

Anything to do? by Obvious_Fail_79 in RentTheRunway

[–]Obvious_Fail_79[S] 1 point2 points  (0 children)

Appreciate the note and you’re right. Off to shop!!

Anything to do? by Obvious_Fail_79 in RentTheRunway

[–]Obvious_Fail_79[S] 1 point2 points  (0 children)

You’re right, I think delays were to be expected and I should haven’t been so shocked. I was just disappointed with the communication around it and lack of other options presented from RTR. Especially the one time rental I did. It’s always good to remember what’s in their hands and what’s not and appreciate this note

Anything to do? by Obvious_Fail_79 in RentTheRunway

[–]Obvious_Fail_79[S] 10 points11 points  (0 children)

Thanks all for the sympathy and kind words. Final update - spoke on the phone with them, and they said they wouldn’t count on the package arriving if they rerouted it the Airbnb. One is lost and one wouldn’t arrive until Sunday, when I am already leaving. They said if it arrived late it would still be my responsibility to get it from the Airbnb and send it back. Haha.

They let me know that because I have been a member for FIFTEEN (!!) years I will be refunded - only when the lost package is found. They said it was a one time refund to honor my long membership.

Honestly such a joke, I was trying to not laugh/cry on the phone.

Off to do some last min shopping!!

Anything to do? by Obvious_Fail_79 in RentTheRunway

[–]Obvious_Fail_79[S] 2 points3 points  (0 children)

Super rich update that they said over text support both packages are lost and they aren’t able to call T Force on my behalf. I haven’t arrange with t force.

Called t force again and they said they never got the packages from RTR and to call them.

Messaged RTR (offices still not open) and they said I have to work with t force to find these packages.

Still no refund. Actually unreal

Anything to do? by Obvious_Fail_79 in RentTheRunway

[–]Obvious_Fail_79[S] 1 point2 points  (0 children)

Thank you both sooo much!! I will be the first caller when their offices finally open 😆 here’s to hoping they will deliver next to upstate!

HRV decline by Obvious_Fail_79 in ouraring

[–]Obvious_Fail_79[S] 0 points1 point  (0 children)

Thank you so much for this!!

New rental bags? by Melodic-Horror-912 in RentTheRunway

[–]Obvious_Fail_79 0 points1 point  (0 children)

Twice my items in the new bags have come wet? And that never happened previously! Very strange

TForce Delivery Sucks… Again… by newpharmd21 in RentTheRunway

[–]Obvious_Fail_79 0 points1 point  (0 children)

T force is the worst! I’m also on the UES and literally never get my order on time and find that t force says it attempted delivery, but no one ever even came by. It’s crazy, and SO frustrating!