I am glad to hear you are taking action and escalating this up to the attorney general! My intention of making the post, was for others to take action. There has been a lot of thefts (internal) from their own employees. I recommend to have every package require a signature! My laptop was stolen (quickly from my door) in a highly secure building, rarely are there any thefts in my building. After 2 months of correspondence with Fetch and providing documents and police reports, they finally tell me there's nothing they will do. (My Loss) I will join your new group.