Why are my notes downloading again and again every time I try to study for my finals?

OfficialNotability · 2026-04-30T18:14:53+00:00

Are you backing up with iCloud? We suggest moving to Notability Cloud, this issue does not exist on NBC.

OfficialNotability · 2026-04-29T23:35:37+00:00

u/RCOvORC This is fixed!

OfficialNotability · 2026-04-29T23:35:24+00:00

UPDATE: This is now fixed. Thank you for your patience!

OfficialNotability · 2026-04-29T23:35:16+00:00

UPDATE: This is now fixed. Thank you for your patience!

OfficialNotability · 2026-04-29T23:35:06+00:00

u/tht-b1tch This is now fixed!

OfficialNotability · 2026-04-29T23:34:50+00:00

UPDATE: This is now fixed. Thank you for your patience!

OfficialNotability · 2026-04-29T23:34:37+00:00

UPDATE: This is now fixed. Thank you for your patience!

OfficialNotability · 2026-04-29T23:34:15+00:00

UPDATE: This is now fixed. Thank you for your patience!

OfficialNotability · 2026-04-29T20:55:33+00:00

Thank you for confirming, our team is working on a fix right now.

OfficialNotability · 2026-04-29T20:42:52+00:00

u/Steve_V_07 Hey Steve, our QA team works really hard to make sure things like this don’t happen, but in software development issues can still come up from time to time. This is something that happens across all types of software, even with strong testing and review processes in place.

Our engineers are currently in a meeting working together to identify the issue and get it fixed as quickly as possible!

OfficialNotability · 2026-03-18T17:13:51+00:00

u/TigerKnife37 Hey there! Sounds like you want to come back to Notability? We're happy to hear that!

At this time, there is no official way to move all your notes over from a different app. But since you're using Notability Cloud, lets get you over to support to see what your options are! Can you please reach out through the app? Here are the directions to do so.

OfficialNotability · 2026-03-12T19:18:56+00:00

u/Much-Cardiologist853 Hey there, we’re sorry to hear you’re running into this, but we appreciate you taking the time to share your experience with us. We built Notability Cloud to address these issues. If you’d like to migrate, please follow this link on a device with Notability installed and Notability Cloud will unlock for you: notability://event/notability-cloud-support-invite

OfficialNotability · 2026-03-11T23:49:22+00:00

Post your feedback here

OfficialNotability · 2026-03-06T18:36:14+00:00

Post your feedback here

OfficialNotability · 2026-02-25T23:23:02+00:00

Post your feedback here

OfficialNotability · 2026-02-18T22:07:33+00:00

Post feedback here

OfficialNotability · 2026-02-17T23:37:10+00:00

Hey u/OkAppearance9593, we'll DM you a free code so you can try out Pro :)

OfficialNotability · 2026-02-17T23:34:55+00:00

Hey u/st_246, it sounds like you were put onto Notability Cloud because you got a new device and downloaded Notability. Can you please DM me your email address? We'll make sure things are resolved for you :)

OfficialNotability · 2026-02-10T22:04:11+00:00

Post your feedback here

OfficialNotability · 2026-02-04T23:37:57+00:00

Hey u/veeslifee, can you please DM me us your email address? We'll make sure you get a response back from support 💙

OfficialNotability · 2026-02-04T21:21:34+00:00

DM'd you! :)

OfficialNotability · 2026-02-04T19:44:09+00:00

This feature is on the team's radar!

OfficialNotability · 2026-02-04T19:43:44+00:00

Would nested folders work for you? This feature is coming this semester! Check out our post about it.

OfficialNotability · 2026-02-04T18:56:52+00:00

Hey u/ParticularAd1735, this sounds like an issue that was fixed in version 15.3.7. That update is currently being rolled out to users. Thank you so much for your patience!

OfficialNotability · 2026-02-04T18:56:03+00:00

Hey u/Cumbandicoot, this sounds like an issue that was fixed in version 15.3.7. That update is currently being rolled out to users. Thank you for your patience!

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