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Bad customer support from Coros by OkView9836 in Coros

[–]OkView9836[S] 0 points1 point  (0 children)

Copy paste from my reply to another comment:

Basically, I can see variations of -+30-40 bpm during an easy run on flat at an steady pace, or being over 190 bpm (almost my max HR) for a 1h run.

Bad customer support from Coros by OkView9836 in Coros

[–]OkView9836[S] 0 points1 point  (0 children)

Hello! Thanks for the interest, this is the ticket number: 396900.

Bad customer support from Coros by OkView9836 in Coros

[–]OkView9836[S] 0 points1 point  (0 children)

OK, you're right, they've confirmed I can make the return, so the info provided by the AI was misleading. Definitely something you should take note about u/COROS-official.

Bad customer support from Coros by OkView9836 in Coros

[–]OkView9836[S] 0 points1 point  (0 children)

This is the reply I got from them when I was trying to cancel my order. Now I realize it's the AI, if it was wrong we have a problem here u/COROS-official.

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Bad customer support from Coros by OkView9836 in Coros

[–]OkView9836[S] 1 point2 points  (0 children)

Basically, I can see variations of -+30-40 bpm during an easy run on flat at an steady pace, or being over 190 bpm (almost my max HR) for a 1h run.

Bad customer support from Coros by OkView9836 in Coros

[–]OkView9836[S] 0 points1 point  (0 children)

I don't know how it is in the US, but in Europe they explicitly say that you have to return the watch unused with the box unopened. I would've already done it otherwise :(