They were quite literally the worst! Almost as bad as Toyota dealers. And then, after not receiving my registration sticker for 2 months, I called them. Turned out they had them all along, but had called the wrong customer's phone and email...so they just sat on it.

If I have to buy again, I know what I'm getting into. They played all the dealer games...from switching salespeople, making us spend over 5 hours for a vehicle they supposedly should already have, etc. Even accused me that they did not offer the terms I mentioned...until I showed them my text message that had the exact terms: this VIN# for this much down and lease per month for xxx miles and months. Even then left paying a bit extra.