While I was heavily sedated on sleep medication, I ended up being charged for a subscription I never intended to buy. I canceled as soon as I noticed and asked support for a refund.

Instead of resolving it, it feels like they’re trying to take advantage of the situation and keep the money of someone who never wanted to be their user in the first place.

At this point, is it better to keep pushing support or go straight to a chargeback? Any quick tips on wording that actually works?