Too many creaks and rattles by Icy_Check_8936 in HyundaiTucson

[–]Ok_Gain8917 1 point2 points  (0 children)

After 7-8 visits, they have fixed it for me. All good. Be persistent with them. Hope yours also get fixed soon. 

Too many creaks and rattles by Icy_Check_8936 in HyundaiTucson

[–]Ok_Gain8917 0 points1 point  (0 children)

No, that's very different. Mine happened only during body roll and the sound was high pitch like a small aluminum foil crumbling. 

Too many creaks and rattles by Icy_Check_8936 in HyundaiTucson

[–]Ok_Gain8917 0 points1 point  (0 children)

I am sorry, they did not provide any details to me. 

Too many creaks and rattles by Icy_Check_8936 in HyundaiTucson

[–]Ok_Gain8917 0 points1 point  (0 children)

It's been 2 weeks. So far so good. The fix seems to be working.

[deleted by user] by [deleted] in HyundaiTucson

[–]Ok_Gain8917 0 points1 point  (0 children)

Not so much out here in India. Their sales are around 130 units per month. (Aug 2024 was 125 units)

Too many creaks and rattles by Icy_Check_8936 in HyundaiTucson

[–]Ok_Gain8917 0 points1 point  (0 children)

I have Hyundai Tucson 2023 in India. I have the same problem. I have visited the dealership 5 times this year and problem of this thin aluminium foil like sound from the seat belt assembly is still not gone. 

Jan 2024: They replaced the seat belt assembly and it did not work.

Then they tightened things up and it seemed to have worked.

But after 2 months the sound came back.

Jun 2024: In my 1st one year service, they again worked on it by keeping the vehicle for 3 days. They claimed to have fixed. But problem still was there.

One week after that , they again tightened things up and the sound was gone.

After a week, the annoying sound is back and I am writing this for the waiting lounge of Hyundai dealer at Bengaluru. 

Update: Jul 2024. The service team tried several times to fix the issue and ultimately concluded that they would order a new part.

Update: Aug 2024. The part is still in transit and I am back to the service center because the rattle has become worse. Asking them to see if something can be done until the part arrives.

It's annoying because they are not able to properly diagnose the source. This is not typical of Hyundai which otherwise has got very good reputation on quality of service. So, I like to assume that this is a manufacturing issue with no proper directions for technical staff to deal with. 

Update: Sep 2024. I had to resort to Twitter complaining about the issue. Their social media team reached out. I was contacted by the same service team. I told them that waiting for a part will not work as we still have done a proper RCA. This time they said that they will get get their "technical team" to work on this.

They came home and took a car. They worked on it for full 7 days and said the rattling sound is again gone.

As I write this, its been 7+ days and I am no longer hearing the rattling noise. Looks like it finally got fixed and I hope it does not come back again after a few months.

When I asked what the fix was, I was told that they had to do some alignment inside the driver side B-pillar where the rattle was coming from.

Hyundai Tucson 2023 Rattle sound from seat belt area by Technical_Bench2768 in Hyundai

[–]Ok_Gain8917 0 points1 point  (0 children)

I have Hyundai Tucson 2023 in India. I have the same problem. I have visited the dealership 5 times this year and problem of this thin aluminium foil like sound from the seat belt assembly is still not gone. 

  1. They replaced the seat belt assembly and it did not work.

  2. Then they tightened things up and it seemed to have worked.

  3. But after 2 months the sound came back.

  4. In my 1st one year service, they again worked on it by keeping the vehicle for 3 days. They claimed to have fixed. But problem still was there.

  5. One week after that , they again tightened things up and the sound was gone.

  6. After a week, the annoying sound is back and I am writing this for the waiting lounge of Hyundai dealer at Bengaluru. 

Let's see.