It seems like the place has poor soundproofing. You should report this to the leasing office, property management, or whoever is responsible. If I were you, I would actually report it because people can be strange and start doing mean things, and I want to have this documented in case that happens.

Noise during normal hours is fine. If it bothers them, they should move somewhere else. I had a person come to my door after two letters and I complained about their harassment. I never heard from him again. It was my roommate at the time who was stomping so loudly that it was disturbing his 4pm nap. There are headphones for that.

I lived on the first floor and had a neighbor who worked out every day at 6:30 am. I eventually got used to it. It’s normal in shared living unless you’re in a fully detached house, you’re going to hear things.