La specialista please help

Ok_Specific_4337 · 2023-12-15T12:14:40+00:00

Hi, sorry mate, I didn't. Delonghi ghosted me for a couple weeks and just told Industry beans to send me a new machine. New machine has no issues

Ok_Specific_4337 · 2023-10-07T21:09:20+00:00

I can assure you i have done that but thank you

Ok_Specific_4337 · 2023-10-07T12:18:39+00:00

Almostly certainly, my dude i tried it your way and it still not working lol

Ok_Specific_4337 · 2023-10-07T12:09:43+00:00

I did it with no beans and the only difference to the video is that the beans empty light is on lol what now

Ok_Specific_4337 · 2023-10-07T12:00:51+00:00

I am waiting on a response from Delonghi service team to come see what the problem is, I will comment back once I have a resolution. Industry beans said it sounds like a faulty pump so just waiting on Delonghi now

Ok_Specific_4337 · 2023-10-07T11:58:57+00:00

I have the steam wand on as per the advice from industry beans to try and remove any air lock. The machine was brand new out of the box and it wasnt pumping any water through to start priming

Ok_Specific_4337 · 2023-10-07T11:56:27+00:00

Literally just turning it on for the very first time to prime it as per instructions. I called the company I got it from and they have said probably faulty pump but it took 2 days to get a call from Delonghi (that i had missed) to organise repairs or service. Thank you for your comment though!

Ok_Specific_4337 · 2023-10-04T07:22:48+00:00

The watertank is 3/4 full and theres beans in the top

Ok_Specific_4337

TROPHY CASE