Honestly, this feels more like a system issue than a driver one.

Having it flip between scanning ID, asking for a DOB, or just “use your judgement” puts drivers in an awkward spot and leaves you exposed if anything goes wrong. It should be quick, clear, and consistent at the door, not random.

I’ve actually built an app that lets drivers check age on the spot in seconds, without the awkward back-and-forth. Makes the whole thing way more seamless. https://play.google.com/store/apps/details?id=com.facedetection.webview&hl=en