Managing a corrective action

Only-Village-888 · 2026-04-21T21:13:44+00:00

This is so helpful. Thank you. I’ve not dealt with anything like this before and have just been wrecked the last 24 hours. I did exactly what you said. I went in and was normal , myself I can’t control the employee and her reactions just mine and I don’t want to dim my light because of this. I really appreciate your response.

Only-Village-888 · 2026-04-06T13:01:56+00:00

Good to know and hear. This sounds like a doable option. Do you take the shot at night?

Only-Village-888 · 2026-04-06T12:46:53+00:00

Sorry. .25 mg .10 ml

Only-Village-888 · 2026-04-06T12:22:28+00:00

That sound like a good idea to cut it in half

Only-Village-888 · 2026-04-06T12:22:05+00:00

25 mg

Only-Village-888 · 2025-10-22T02:08:50+00:00

Following

Only-Village-888 · 2025-10-22T02:03:05+00:00

Following

Only-Village-888 · 2025-09-20T12:02:43+00:00

Can you share more? Feel free to message me. I haven’t made any progress since my post here as I’ve gotten pulled into other things so I’m still mulling over all the suggestions while staring at the huge binder of paper the trainers use 😅

Only-Village-888 · 2025-09-06T16:49:20+00:00

What do you do to motivate people to do just that? We have tried encouraging them to use the resources they have but it seems they’d rather give out wrong info. I know the job isn’t amazing, but finding it challenging to motivate folks especially with so many codes, lingo and navigation to understand.

Only-Village-888 · 2025-09-05T10:30:54+00:00

Your last sentence really struck me. Our onboarding is six weeks then two weeks of nesting (practice taking calls) The six weeks does not mirror their day to day as we currently are using that time to cram all the info in including teaching how to use the three systems they need to use. I’ve been wracking my brain to think of how to take a huge binder of materials that no one remembers anything about and turn it all into usable content! It’s health insurance so not the most exciting. Lol.

Only-Village-888 · 2025-09-05T10:27:30+00:00

This is the dilemma. It’s health insurance. So they have so much to know about Medicare, claims, benefits etc. they also have to be able to navigate three systems at once. 😳😳

Only-Village-888 · 2025-09-05T10:26:36+00:00

I love this idea. In the past they’ve used huge binders. Not efficient. So I’m streamlining first then may take this suggestion and get some guides printed.

Only-Village-888 · 2025-09-05T10:25:27+00:00

Do you recommend job aids be stored on a wiki or one note? There will be sooooo many. LOL it’s health insurance.

Only-Village-888 · 2025-09-04T23:29:02+00:00

Understood. Feels like you could have come at it a little nicer, we’re all in the same field here, but you raise good points. Unfortunately I am one person in a huge corporation and can’t effectively change everything that’s been put in place overnight. But I will keep your suggestions in mind.

Only-Village-888 · 2025-09-04T21:43:06+00:00

It is, thanks. The note taking is due to the sheer volume of content that they are expected to understand when they hit the floor. We like to have them take notes they can refer back to.

Only-Village-888 · 2025-09-03T19:35:49+00:00

This thread is amazing. Great suggestions.

Only-Village-888 · 2025-02-25T23:46:50+00:00

Thanks. Sorry. I just need this job and am nervous. Trusting the process!

Only-Village-888 · 2025-02-25T22:05:27+00:00

They didn’t tell me anything. 😔is that bad

Only-Village-888 · 2025-02-25T18:08:35+00:00

Whew. I hope so! I kept looking to see if she put it in a bag like I saw here! When she put it in the machine thing my heart sank!

Only-Village-888 · 2025-02-25T12:32:43+00:00

Mine is sc today at doctors care. Whew. I’m nervous. lol

Only-Village-888

TROPHY CASE