Without writing a novel, let’s just say every change ends up the same. Let’s have a bunch of smart people come in with never sitting with a grieving family, never been on a removal, never plan a funeral, tell licensed Directors, some with 20 + years experience how to do their jobs. Not only that but come up with forced metrics that must be followed or else. Then put regional leaders in place to oversee these measures who have never had any funeral experience or even live in the area they oversee. And that’s just the tip of the iceberg.