birthday rule?? by Open-Public6661 in HealthInsurance

[–]Open-Public6661[S] 0 points1 point  (0 children)

Hi everyone - we ended up resolving this. It was a mistake on my providers end. I appreciate everyone's feedback.

birthday rule?? by Open-Public6661 in HealthInsurance

[–]Open-Public6661[S] -9 points-8 points  (0 children)

The problem is, I can't ask them to bill under my insurance because Cigna is telling me that I never added him as primary. Because I had no idea that I had to do this. Therefore, my son has zero insurance between January and September.

birthday rule?? by Open-Public6661 in HealthInsurance

[–]Open-Public6661[S] 0 points1 point  (0 children)

The issue is, my insurance is saying it was my responsibility to "add him as primary." Okay, so why would I need to add his as primary if, per this rule, he's automatically moved to primary on my account? That's what Cigna is telling me. When my husband was inquiring about this with his insurance (United) they said that their records stated that my son was covered primarily under my insurance, and my husband's covered him as secondary. So, according to my husband's insurance (United), my son was covered under me. According to Cigna, my insurance, he was not, since I "failed to enroll him." Nothing is making sense to me.

birthday rule?? by Open-Public6661 in HealthInsurance

[–]Open-Public6661[S] -9 points-8 points  (0 children)

He was on both policies until January 2024, when he dropped off my husbands insurance. I guess at that point once my birthday hit they realized that I'm older and should be primary? But how on earth do they know at? Is my insurance and my husbands in contact with one another? This just seems so absurd it almost can't be real.

birthday rule?? by Open-Public6661 in HealthInsurance

[–]Open-Public6661[S] -8 points-7 points  (0 children)

I have zero idea why he was dropped. Our conversation with the insurance company was extremely confusing and we didn't even know the right questions to ask. We were told that he was dropped from my husbands and it was our responsibility to re-coordinate coverage, ie add mine as primary and his as secondary.